Jessica Tapfar joins The Ned as hotel manager

Tapfar graduated from Cornell University, School of Hotel Administration, with a Bachelor of Science in 2012, and started her career at Waldorf Astoria New York in June 2012. After completing the Management Development Program, she held various management positions at the property, including senior front office manager, director of guest services and director of operations of the Towers of the Waldorf Astoria, a boutique hotel within the Waldorf.

In February 2017 she joined Waldorf Astoria Amsterdam as Director of Operations. Within that role she focused on driving overall guest experience and developing new concepts for the hotel.  

At The Ned she will oversee the hotel, members club and its collection of restaurants, which include Electric Bar & Diner, Kaia, Malibu Kitchen, Lutyens Grill and The Parlour as well as Ned’s Club Upstairs and Downstairs and Millie’s Lounge.

“While the building and operation itself is so big, we have the ability to make each guest feel special with our interactions,” she says.

The Ned is a collaboration between hotel group Sydell Group and Soho House and opened on the site of the former Midland Bank in the City of London in 2017. It is named in honour of the building’s architect, Edward Lutyens.