Taking hospitality tech solutions to the next level with LOKE

LOKE is an all-in-one personalisation engine that transforms the way hospitality businesses engage with their customers. LOKE says it has spent the last 10 years building, testing, and refining the technology behind the making of powerful retention mechanics.

"By truly understanding your audience and your business, LOKE helps you create meaningful and lasting relationships with your customers," a spokesperson says.

LOKE fully digitises and centralises all a restaurant's transactions to extract data that can then be used to personalise, enhance, and maximise a customers’ experience in venue. 

"In other words, the good old order and payment solutions are still there to unify operational flows. That’s a given. But what LOKE does is use this technology as a data source to collect incredibly detailed intel, and design personalised loyalty mechanics built from insights," the LOKE's spokesperson continues. 

Through 'in-depth knowledge about your customers and how they interact with your business', LOKE says it is able to provide better services, which in turn deliver a better customer experience.

The degree of personalisation offered to operators is granular: restaurants can set offers applicable to all users across all sites, hyper-localise the experience for each venue or personalise the journey to specific groups and categories of customers. Bespoke offers can also be sent to a restaurant's best customers.

"By truly understanding your customers’ journey, and recognising that each customer is unique, LOKE provides the right content, rewards, and promotions, incentivising the target audience of your choosing to engage and spend more at your venue," LOKE's spokesperson says in summary. 

"These unique features are already a breakthrough in the world of hospitality tech solutions available in the marketplace today. But LOKE does not stop there. A little bird told us that the team is currently working on releasing new features that will set the bar even higher, and impose new standards for the industry. Very exciting times for hospitality and retail businesses, so stay tuned."

For more details Email​ or call +44 333 339 9232.​