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New sexual harassment laws

New sexual harassment laws

By BigHospitality Writer

A new High Court ruling has made the employer liable for any sexual harassment, be it boisterous, discontented or amorous, of their staff at the hands of the public A new law has been passed in which the High Court ruled conclusively that employers ...

How to handle waiting customers

How to handle waiting customers

By BigHospitality Writer

A successful ‘no reservations' policy means you'll need to learn line management When the L'Atelier concept came to London, it opened with a ‘no bookings' policy normal to chains. That changed only a few weeks after ...

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