Alternative staff training methods

Whitbread, who operate budget hotel chain Premier Inn, saw revPAR grow 8 per cent after training staff sales techniques

Alternative staff training: Make everyone a salesman

By Lorraine Heller

Personnel who are well trained in their discipline are key to the success of any hospitality venue. But if they also understand how to sell, the immediate results of successful business could start to shine through in your bottom line.

Young chefs at Jamie Oliver's Fifteen restaurant group learn about oysters on a trip to Jersey

Alternative staff training: Get staff excited

By Becky Paskin

Teaching your staff new skills in a static, boring environment will only succeed in ensuring information goes in one ear and straight out the other. Try some of these ideas to get your staff buzzing when it comes to teaching them new tricks.

NLP won't help you become the next Derren Brown, but may improve your management style

Alternative staff training: Neuro-Linguistic Programming

By Becky Paskin

Neuro-Linguistic Programming (NLP) won’t equip you with the skills to become the next Derren Brown, but it may help provide your management team with the tools they need to motivate and communicate with their staff more effectively.

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