Features

Cider sales are growing rapidly, driven by premiumisation and the popularity of fruit flavours

Alcoholic drinks: Cider trends and innovations

By Carina Perkins

In the second part of our special feature on alcoholic drinks we look at the latest trends and innovation in the on-trade cider market, which is out-performing beer and hitting the consumer sweet spot.

Alcoholic drinks: Beer trends and innovations

Alcoholic drinks: Beer trends and innovations

By Carina Perkins

In the first part of our special feature on alcoholic drinks we look at the latest trends in the on-trade beer and lager market, which is being boosted by the popularity of craft and worldwide products.

Paddy Bishopp, co-founder, Paddy & Scott's

Non-alcoholic drinks: How to improve your coffee offering

By Carina Perkins

In the final part of our special feature on non-alcoholic drinks, BigHospitality travelled to the London School of Coffee in Kingston to meet artisan coffee producer Paddy & Scott's, and ask what restaurants and bars can do to improve their coffee...

Refreshing options: Our '10 of the best' gallery should help to fill your shopping list

Non-alcoholic drinks: 10 of the best

By Luke Nicholls

If this series of special features hasn't already inspired you to take a closer look at your non-alcoholic drinks offering, this picture guide of 10 of the hottest pieces of kit to help to shake up your liquid sales.

Liquid assets: Consumers are becoming more and more discerning when it comes to buying non-alcoholic drinks

Non-alcoholic drinks: Top trends for 2014

By Luke Nicholls

The second instalment of our special feature serves up some fresh insight and intelligence with 10 top trends in the vital non-alcoholic drinks arena. 

Brew world order: artisan coffee is entering the mainstream and pushing up consumer expectations

Non-alcoholic drinks: Cashing in on the coffee culture

By Carina Perkins

In the first part of our special series on non-alcoholic beverages, we look at the astronomic rise of coffee culture in the UK and ask how restaurants, bars and hotels can keep up with increasingly high consumer expectations.

Tech-ing the lead: CitizenM hotel in London places technology at the heart of the customer experience

Customer-focused technology: High-tech hospitality in action

By Luke Nicholls

For the final part of our technology special feature, BigHospitality checked in at one of the country’s most high-tech hotels to bring you an exclusive video report on the business benefits of customer-focused technology.

Teching advantage: All-in-one apps can be targetted at customers before, during and after their visit

Customer-focused technology: Complete control

By Luke Nicholls

So you’ve enticed your customer with an efficient mobile booking service and wowed them with portable EPoS devices and super-fast Wi-Fi. In the third part of this special feature, we look at how you can use technology to encourage that customer to visit...

From mobile ordering to mobile POS systems and the provision of Wi-Fi, technology is has a big impact on customer experience

Customer-focused technology: Smart experiences

By Carina Perkins

In the second of our three-part focus on technology in hospitality, we look at how mobile technology can be used to improve customer experience from the moment they walk in the door.

Mobile minds: customers now expect to be able to research, book and pay for services online

Customer focused technology: Going mobile

By Carina Perkins

Mobile technology offers the chance to completely revolutionise the customer experience, with clear benefits for business. In the first of this three-part focus on technology in hospitality, we look at the meteoric rise of mobile, and how operators can...

Swish kit: Whether its a fully bespoke range or just a smaller piece of kit your after, this photo gallery should help

Equipping your kitchen: The latest products in pictures

By Luke Nicholls

From large bespoke oven ranges to small salamander grills, chefs' requirements' for their perfect kitchen are often as varied and fanciful as they are mind-blowingly expensive. But hopefully this picture guide of 15 of the hottest pieces of...

There are numerous questions you should be asking yourself when on the hunt for a new bit of kit

Equipping your kitchen: a buyer's guide

By Luke Nicholls

How much should I spend? How long should it last? Do I even really need one? These are the questions every chef and restaurant operator will be asking when on the hunt for a new bit of kitchen kit. Here are BigHospitality’s top 15 tips on what to look...

Since serving as Europe’s Capital of Culture in 2008, Liverpool’s hospitality businesses are nearly as big a draw for visitors as the city’s iconic skyline

Hospitable Cities: Spotlight on Liverpool

By Peter Ruddick

For years Liverpool was viewed from afar as the second-best city in the North West never mind being a destination in its own right, but in the last few years it has risen like a Liver bird from the flames due in part to its burgeoning hospitality scene.

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