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Pub design is no small beer


Pub design? It’s no small beer

As pubs scramble to reposition themselves for the 21st century, too many are embracing ruinous interior design

Is music right in your restaurant


Pump up the volume: Is the music right in your restaurant?

By Tony Naylor

Video by Hannah Thompson         Noisy music in restaurants is a contentious issue. Yet for many restaurateurs, music is crucial in adding warmth to their venues. Others are going further, and really rocking out as their USP. Is it time to fine-tune your...

Seven ways to run an effective loyalty program


Seven ways to run an effective loyalty program

By Tim Brown

Tim Brown, senior director, sales consulting for food and beverage EMEA Oracle Hospitality, shares the results of a recent survey conducted by the hospitality technology solutions company on restaurant loyalty schemes.

Charles Smith named head chef at Lords of the Manor

Charles Smith named head chef at Lords of the Manor

By Sophie Witts

Former Young National Chef of the Year (YNCOTY) winner Charles Smith has been appointed head chef at the Michelin-starred Lords of the Manor hotel and restaurant in the Cotswolds.

Wahaca's Mark Selby on life after norovirus

Tacos on trial: How Wahaca bounced back from norovirus

By Mark Wingett

Mexican chain Wahaca was gearing up to celebrate 10 years of success, until it was hit by a norovirus outbreak last November, resulting in it cancelling its annual Day of the Dead festival and pulling out of a new opening. But, as co-founder Mark Selby...


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