From OTAs to changing technologies, the rise of mobile and the growing importance of social media, the hospitality sector is facing huge digital disruption. We have rounded up the latest digital news, trends and insight to help your business stay ahead of the curve.
Gavin Wheeldon, CEO of Purple, discusses the golden opportunity for owners and marketers in the hospitality industry to use insights gained when customers log into their Wi-Fi through a form or social media.
Norse, the Michelin recommended Nordic restaurant in Harrogate, is to launch a crowdfunding campaign to move to its first independent site in the town.
With the festive season behind us, Olivia Fitzgerald of LiveRES, talks hospitality operators through the ways they can use customer data captured at Christmas to benefit business in the year ahead.
The Châteaux & Hôtels Collection – presided over by chef Alain Ducasse – is to partner with Airbnb to offer a range of bedrooms, and gourmet experiences, on the sharing website.