From OTAs to changing technologies, the rise of mobile and the growing importance of social media, the hospitality sector is facing huge digital disruption. We have rounded up the latest digital news, trends and insight to help your business stay ahead of the curve.
Staff at hotels and restaurants in the UK have been warned to be on high alert against potential cyber attacks as a sophisticated crime group turns its attention to the hospitality sector.
Airbnb is to impose a 90-day limit on London users letting out properties through the site following concern it is contributing to the city’s housing crisis.
Travel website Expedia is launching its loyalty programme Expedia + in the UK next month to encourage users to book through the site and gain points in exchange for exclusive offers, discounts and upgrades.
The K West Hotel & Spa says staff have become more productive and have more time to spend making guests feel welcome since investing in guest-facing technology.
As the industry gears up for two major hotel events in the next few weeks, experts have agreed that online travel agents (OTAs) may not be the ‘necessary evil’ they are made out to be, and may actually offer many features designed to help, rather than...
Amazon Restaurants has officially announced it will allow its Prime members in certain postcodes across London, to order food from selected restaurants for free delivery within an hour.
