Interviews

Interviews

Our latest interviews with the hospitality industry's leading lights and upcoming stars

Eric Partaker (left) with business partner Dan Houghton

Viewpoint

Eric Partaker on Chilango and spearheading a new funding route for SMEs

By Melodie Michel

Eric Partaker is the co-founder of Chilango, the Mexican chain that has raised £1.8m via a mini-bond hosted on crowdfunding platform Crowdcube. He talks to BigHospitality about the success of this initiative and why crowdfunding is a great alternative...

Joanne Barratt is QHotels' group operations manager

Joanne Barratt: Pearls of Wisdom

By Melodie Michel

QHotels’ group operations manager talks about how important a strong team culture is in maintaining excellent standards and achieving great results within the conference and events sector.

Ian Daniels, Business development director at City Marque

Viewpoint

Ian Daniels on City Marque and the evolution of serviced apartments

By Melodie Michel

Founded in 2009, City Marque now runs nearly 200 serviced apartments across the capital. The company started outsourcing some of its front office operations in the Philippines three year ago and now has 60 per cent of its 80-strong staff based in Manila....

This business is all about making the customer happy because without customers, we don’t have anything - Mark Poynton

Mark Poynton: Pearls of Wisdom

By Carina Perkins

The British chef-patron of the Michelin-starred Alimentum and star of Great British Menu Mark Poynton talks about being on TV, the importance of customer satisfaction, and his belief in simple, seasonal food.

CAU operations director Graham Hall, who joined the business in May last year.

Business Profile: CAU

By Joe Lutrario

Gaucho’s more accessible little brother CAU has carefully refined its premium casual offering and is now beefing-up its presence in the south of England with northern expansion planned for next year 

Ryan Clift: Pearls of Wisdom

By Laura Price

The British-born chef who ran Vue de Monde in Melbourne for eight and half years before setting up the Tippling Club in Singapore talks about pairing drinks with food, serving £30 cocktails and making cauliflower cheese using sound waves.

Anjie Keegal has been tasked with driving growth at boutique London hotel Belgraves

Small Talk

Anjie Keegal on joining Belgraves and why hospitality is like Marmite

By Carina Perkins

Anjie Keegel has worked in the hospitality industry for 19 years. She started her career within the operations team at the Edwardian Group London, but swiftly progressed to the sales team, working her way up to director level. She recently joined Belgraves...

Bath Ales managing director Robin Couling, who joined the company in 2008 and masterminded the Graze launch

Business Profile: Bath Ales

By Stefan Chomka

From its chop-house brand Graze and charcuterie bar Gordito to craft beer and pizza bar Beerd – not to mention its brewing business – Bath Ales is going places, as managing director Robin Couling explains.

Ulrike le Roux is general manager at Sudbury House, overseeing its redecoration and refurbishment

Small Talk

Ulrike le Roux on Sudbury House and her passion for hospitality

By Lauren Houghton

Ulrike le Roux completed her studies and hospitality training in South Africa. She has spent time working in a number of different sectors of the industry including B&Bs, restaurants, boutique hotels and chains. She moved to the UK to gain some international...

Mourad Mazouz: Pearls of Wisdom

By Joe Lutrario

The Algerian-born restaurateur behind London’s Sketch and Momo and a number of other restaurants and bars in Paris and the Middle East on pop-ups, seeking investment from friends, and why he objects to his restaurants being referred to as a mini empire. 

Artem Sagiryan, interim CEO of Ping Pong

Business Profile: Ping Pong

By Joe Lutrario

Ping Pong’s change-of-location strategy and design brief move it a step closer to bringing dim sum to the masses.