Recruitment & training

With an estimated 236,000 extra jobs expected to be created in hospitality by 2015 there has never been a greater need to find the right people to fill them. Recruiting the right staff, developing their skills and retaining them is essential for a successful business, so it is important to know how to do it. Read about the latest trends in recruitment, top tips from experts and more here.

People on the Move in Hospitality: July 2012

25-Jul-2012 By Luke Nicholls

In our People on the Move gallery, BigHospitality rounds up some of the movers and shakers of the hospitality industry. The past month has seen a number of new appointments at hotels, restaurants and pubs including Radisson Blu, Cassis and Barracuda Pub...

Liverpool hospitality, tourism and culture school gets go-ahead

25-Jul-2012 By Emma Eversham

A proposal to open a Studio School in Liverpool that will help train 14-19 year-olds to work in hospitality, tourism and culture, has been approved by the Department for Education to open in September 2013. 

The Big Conversation: Industry event highlights importance of young people in hospitality

11-Jul-2012 By Luke Nicholls

A joint initiative between Business in the Community (BitC), the British Hospitality Association (BHA) and Springboard today brought together an array of hospitality industry leaders with young people to stimulate a dialogue on employability skills, work...

Gordon Ramsay and Mary Portas hotel TV show on the hunt for hospitality jobseekers

27-Jun-2012 By Peter Ruddick

The producers of a new Channel 4 TV show which will see Michelin-starred chef Gordon Ramsay and retail guru Mary Portas jointly running a hotel are urging unemployed people seeking jobs in the hospitality industry to apply to take part in the project.

Accor to create 3,500 hotel jobs in three years

21-Jun-2012 By Peter Ruddick & Luke Nicholls

Global hotel chain Accor has today launched its first UK training academy in Hammersmith as part of plans to invest £5m in employee training, creating 3,500 jobs in the country in the next three years and taking on young unemployed people in London.

People on the move in Hospitality: June 2012

21-Jun-2012 By Luke Nicholls

BigHospitality rounds up the latest appointments in the hospitality industry. This month sees key appointments at hotels, restaurants and pubs including DoubleTree by Hilton, Carlson Rezidor and The Fishpool Inn.

BHA: Government isn't listening to hotel industry wealth and job creators

20-Jun-2012 By Peter Ruddick

The British Hospitality Association has said a new strategy is needed to realise the job and wealth-creating potential of the UK hotel industry as the Government continues to talk up but not listen to the sector.

Whitbread considers London living wage; urges hospitality industry to join jobs conversation

08-Jun-2012 By Peter Ruddick

Whitbread Hotels & Restaurants managing director Patrick Dempsey has revealed the Premier Inn operator is considering introducing a London living wage and urged fellow hospitality employers to join The Big Conversation to talk about jobs and apprentices...

Independent and chain hotels named on UK best workplace list

29-May-2012 By Peter Ruddick

Global hotel chain Accor and the independent Summer Isles Hotel in Achiltibuie, North West Scotland, have both been named in a list of the best workplaces by the Great Place to Work institute.

People on the Move in Hospitality: May 2012

24-May-2012 By Luke Nicholls

BigHospitality rounds up the latest appointments in the hospitality industry. This month sees key appointments at hotels, restaurants and pubs including The Leaconfield, Jurys Inn and Vinoteca. 

‘Idle’ British youth and bad attitudes blamed for lack of home-grown hotel staff

22-May-2012 By Luke Nicholls

An array of top UK hoteliers have slammed ‘the total idleness of the British youth’, claiming it is ‘the elephant in the room’ for hotels and insisting that more must be done to get young people working in the industry. 

Boris Johnson gets behind new BII Apprenticeship scheme

21-May-2012 By Luke Nicholls

London’s re-elected Mayor Boris Johnson is challenging the licensed hospitality sector to get 5,000 apprentices working in the pub industry within the next 12 months, as part of a joint initiative with the British Institute of Innkeeping (BII).

Nestle Toque d’Or 2012 catering competition final gets underway

18-May-2012 By Luke Nicholls

The grand final of the Nestlé Toque d’Or student catering competition is underway, with eight of the UK’s catering colleges being put through their paces in the most varied range of exciting catering scenarios in the competition’s 24-year history.

Master Innholders annual scholarship programme open for entries

09-May-2012 By Luke Nicholls

The Master Innholders has announced the opening of its annual scholarship programme, offering hospitality managers and senior department heads the chance to earn a coveted place on an intensive management development course. 

Punch Taverns first pubco to back BII apprenticeship summit

08-May-2012 By Peter Ruddick

The British Institute of Innkeeping (BII) has announced Punch Taverns has become the first pub company to back its National Licensed Hospitality Industry Apprenticeship Summit in June to promote employing apprentices in the pub industry.