Recruitment & training

With an estimated 236,000 extra jobs expected to be created in hospitality by 2015 there has never been a greater need to find the right people to fill them. Recruiting the right staff, developing their skills and retaining them is essential for a successful business, so it is important to know how to do it. Read about the latest trends in recruitment, top tips from experts and more here.

Punch Taverns first pubco to back BII apprenticeship summit

08-May-2012 By Peter Ruddick

The British Institute of Innkeeping (BII) has announced Punch Taverns has become the first pub company to back its National Licensed Hospitality Industry Apprenticeship Summit in June to promote employing apprentices in the pub industry.

Recruiting and retaining staff: How to develop employees and cut turnover rates

27-Apr-2012 By Peter Ruddick

Advertising in all the right places and whittling down prospective candidates for a job can seem wasted if you are forced to dig out the job description again after only a few months. So how can you ensure staff development supports the recruitment process...

Recruiting and retaining staff: A guide to CVs and interviews

26-Apr-2012 By Luke Nicholls

So you’ve advertised a role in your business and the applications are beginning to pour in. But how do you effectively search through stacks of CVs and what questions should you be asking in the interview stage to make sure you’re picking the best person...

Recruiting and retaining staff: How and where to advertise hospitality jobs

25-Apr-2012 By Emma Eversham

What do Gumtree, Twitter, viral web videos and local newspapers have in common? The answer is they have all served as promotional mechanisms for advertisements for hospitality jobs recently.    

The Edge Hotel School: Essex hotel to be run by students

24-Apr-2012 By Luke Nicholls

The Edge Hotel School - the UK’s first hotel school to provide degree-level studies entirely within a fully operational commercial hotel - is set to enrol its first set of students to the newly refurbished Wivenhoe House hotel and restaurant in Essex...

Hilton UK launches week-long recruitment drive to fill 700 jobs

17-Apr-2012 By Emma Eversham

Hotel group Hilton is running a week of promotional activity around recruitment to help fill 700 jobs across its properties in the UK and promote hospitality as a valid career option. 

Survey suggests business growth needed to help create jobs in hospitality

28-Mar-2012 By Emma Eversham

More than three quarters of hospitality business owners believe they need to grow their companies first before they can look to hire new staff, a survey has shown. 

People on the Move in Hospitality: March 2012

23-Mar-2012 By Luke Nicholls

BigHospitality rounds up the latest appointments in the hospitality industry. This month sees key appointments at hotels, restaurants and pubs including Hilton, Blueprint Café and Spirit Pub Company.

National Minimum Wage: Springboard expresses disappointment at freeze for under-21s

19-Mar-2012 By Peter Ruddick

The Government has announced the National Minimum Wage (NMW) will rise for adults and apprentices but will be frozen for 16-20 year-olds in a move that the hospitality careers charity Springboard described as disappointing.

BII announces first National Licenced Hospitality Apprenticeships Summit

02-Mar-2012 By Luke Nicholls

The British Institute of Innkeeping (BII) is to launch the first National Licenced Hospitality Apprenticeships Summit to demonstrate how apprenticeships can provide a motivated workforce in the hospitality industry.

Work experience: Vital or exploitative? Industry leaders give their views

29-Feb-2012 By Peter Ruddick

Work experience has hit the headlines as Government talks with businesses concerned about the scheme to get unemployed youngsters on placements continue; BigHospitality asked hospitality industry leaders at Hotelympia, including Raymond Blanc, for their...

Oldham council considers plans for hospitality training academy

23-Feb-2012 By Emma Eversham

Oldham council is planning to build a hotel and hospitality training academy in the town which it believes could become a blueprint for more academies across the UK in the future.

People on the Move in Hospitality: February 2012

20-Feb-2012 By Luke Nicholls

BigHospitality rounds up the latest appointments in the hospitality industry. This month sees key appointments at hotels, restaurants and pubs including The Doyle Collection, Eighty-Six and Fuller's.

Three top chefs to educate and inspire delegates at 2012 PACE Conference & Exhibition

14-Feb-2012 By Luke Nicholls

The Professional Association for Catering Education (PACE) has enlisted the help of three top chefs – Cyrus Todiwala OBE, Gareth Johns and John Feeney – to inspire and educate delegates at the 2012 PACE Conference and Exhibition.

National Apprenticeship Week: How to get your hospitality business involved

06-Feb-2012 By Luke Nicholls

With the fifth annual National Apprenticeship Week kicking off today, businesses from across the UK have told BigHospitality what they’re doing to take on more apprentices and increase the number of vocational opportunities in the industry.