Trends & analysis

Trends & analysis

Our latest trends analysis and advice from industry experts 

Alcoholic drinks: Beer trends and innovations

Alcoholic drinks: Beer trends and innovations

By Carina Perkins

In the first part of our special feature on alcoholic drinks we look at the latest trends in the on-trade beer and lager market, which is being boosted by the popularity of craft and worldwide products.

Leverage social media tools and review sites to create an online presence without your own website

Ask the Experts

How to use social media and review sites to build an online presence

By Elliot Adams

Not every business has the resources to create its own website, but by maximising social media and review sites, you can give yourself and your customer a voice. Here Elliot Adams, communications manager at Yelp, shares his tips on building an online...

Being mobile-ready means providing the best possible online customer experience, says Emily Tippins

Ask the experts

How to ensure your website is mobile-ready

By Emily Tippins

What it means to be mobile-ready as a hospitality business is changing. It’s no longer simply making sure your website works on mobile phones. It’s about providing the best possible online customer experience. Here, Emily Tippins, head of Digital Strategy...

Wi-Fi in hospitality

Ask the Experts

How to build better customer relationships using free public Wi-Fi

By Paul Leybourne

Hospitality operators understand that offering the chance to stay connected whilst enjoying a coffee or taking a business trip can win new customers and attract repeat visits. However, many brands aren’t doing enough to maximise the potential sales revenue...

You can reduce your waste by focusing on menu planning, stock management and packaging

Ask the experts

How to tackle food waste to benefit the bottom line

By Charlotte Henderson

Hotels, restaurants and pubs are picking up the tab for more than £1.3bn of the annual £2.5bn bill for food waste across the UK’s hospitality and food service industry (HaFS). WRAP’s Hospitality and Food Service manager, Charlotte Henderson, looks at...

Don't go it alone when it comes to fire safety, says David Lalor

Ask the Experts

How to protect your business from fire risks

By David Lalor

Fire safety is a serious consideration for hospitality businesses. Here, David Lalor, director at Keybury Fire & Security, explains why you shouldn't go it alone when it comes to risk assessment and choosing fire safety equipment.

Paddy Bishopp, co-founder, Paddy & Scott's

Non-alcoholic drinks: How to improve your coffee offering

By Carina Perkins

In the final part of our special feature on non-alcoholic drinks, BigHospitality travelled to the London School of Coffee in Kingston to meet artisan coffee producer Paddy & Scott's, and ask what restaurants and bars can do to improve their coffee...

Refreshing options: Our '10 of the best' gallery should help to fill your shopping list

Non-alcoholic drinks: 10 of the best

By Luke Nicholls

If this series of special features hasn't already inspired you to take a closer look at your non-alcoholic drinks offering, this picture guide of 10 of the hottest pieces of kit to help to shake up your liquid sales.

Liquid assets: Consumers are becoming more and more discerning when it comes to buying non-alcoholic drinks

Non-alcoholic drinks: Top trends for 2014

By Luke Nicholls

The second instalment of our special feature serves up some fresh insight and intelligence with 10 top trends in the vital non-alcoholic drinks arena. 

Brew world order: artisan coffee is entering the mainstream and pushing up consumer expectations

Non-alcoholic drinks: Cashing in on the coffee culture

By Carina Perkins

In the first part of our special series on non-alcoholic beverages, we look at the astronomic rise of coffee culture in the UK and ask how restaurants, bars and hotels can keep up with increasingly high consumer expectations.

Tech-ing the lead: CitizenM hotel in London places technology at the heart of the customer experience

Customer-focused technology: High-tech hospitality in action

By Luke Nicholls

For the final part of our technology special feature, BigHospitality checked in at one of the country’s most high-tech hotels to bring you an exclusive video report on the business benefits of customer-focused technology.

Spotlight

Follow us

Hospitality Guides

View more

Featured Suppliers

All suppliers