Videos

German Gymnasium: Behind the scenes at D&D London’s latest restaurant

02-Dec-2015 By Stefan Chomka (Video by Liam Garrahan)

With the opening of the vast German Gymnasium in King’s Cross as well as a revamp of a number of its most recognisable sites, D&D London has smartened up its act.

SPOTLIGHT ON SERVICE

Service Tips: Gold Service Scholarship finalists on how to give great service

25-Nov-2015 By Liam Garrahan

With our spotlight firmly on service and front of house we asked the finalists of the 2015 Gold Service Scholarship for their best tips for delivering great service.

SPOTLIGHT ON SERVICE

The Clove Club: How service makes the Michelin-starred restaurant tick

18-Nov-2015 By Liam Garrahan

As BigHospitality’s Spotlight on Service campaign gets underway, we chat to the Clove Club’s Johnny Smith about how personalised service at the restaurant improves the guest’s experience.

English lamb: How to make more of it on your menu

09-Nov-2015 By Emma Eversham

Recent consumer research carried out by Agriculture and Horticulture Development Board (AHDB) Beef & Lamb found that diners love the taste of lamb, yet increasingly they are finding the meat difficult to locate on menus when eating out.

ASK THE EXPERTS

How to balance hospitality and technology

02-Nov-2015 By Liam Garrahan

Adrian Valeriano, vice president UK of OpenTable tells us how you can get the most from the latest innovations in the world of technology.

In Operation with...Foxlow

29-Oct-2015 By Emma Eversham

Hawksmoor co-founder Will Beckett talks to BigHospitality about the company's recently launched neighbourhood restaurant offering Foxlow and the ethos behind it for our fifth In Operation with... video. 

No show, no refund: The Clove Club on going ticketed

27-Oct-2015 By Liam Garrahan

The Clove Club has been running a ticketed system since April in an attempt to combat no-shows and the system is paying off according to its co-owner Daniel Willis.

James 'Jocky' Petrie on improving innovation at The Gordon Ramsay Group

21-Oct-2015 By Emma Eversham & Liam Garrahan

Following his recent appointment as group executive development chef at the Gordon Ramsay Group, BigHospitality caught up with James 'Jocky' Petrie to find out more about the work he's doing there. 

Video Diary

Gold Service Reward trip: Bordeaux 2015

13-Oct-2015 By Liam Garrahan

The Gold Service Scholarship has awarded some of the best young front of house staff in the country with a trip to the French wine destination Bordeaux. BigHospitality joined the group to get a taste of the region.

Sat Bains: Restaurant set for six-figure hit due to four-day working week

12-Oct-2015 By Liam Garrahan

Chef Sat Bains says his Nottingham restaurant with rooms will lose more than £100,000 by changing working practices for staff, but he is willing to take the risk to ensure staff retention. 

First Look: The new-look Le Pont de la Tour

30-Sep-2015 By Liam Garrahan

D&D London's Thameside restaurant Le Pont de La Tour re-opened its doors this week after a two month refurbishment and BigHospitality was one of the first to see it. 

Dish Deconstructed: Lobster Thermidor from Le Pont de la Tour

29-Sep-2015 By Liam Garrahan

"Classics never die,” National Chef of the Year and Le Pont de la Tour’s new head chef, Frederick Forster, tells BigHospitality as he demonstrates how to make his Lobster Thermidor recipe.

In Operation with...Burger & Lobster

23-Sep-2015 By Emma Eversham

Burger & Lobster managing director Simon King talks through the systems which make Burger & Lobster a success in our latest In Operation with... video. 

Dish Deconstructed: Beef Wellington

01-Sep-2015 By Liam Garrahan

BigHospitality's Dish Deconstructed series goes behind the scenes at Tom's Kitchen with executive chef Richard O'Connell as he shows us how to make a Beef Wellington.

In Operation with...Café Rouge

11-Aug-2015 By Emma Eversham

Café Rouge owner Casual Dining Group is almost a quarter of the way through the refurbishment of its 93 sites as part of plans to revive the 26-year-old French restaurant brand.