Videos

Paddy Bishopp, co-founder, Paddy & Scott's

Non-alcoholic drinks: How to improve your coffee offering

By Carina Perkins

In the final part of our special feature on non-alcoholic drinks, BigHospitality travelled to the London School of Coffee in Kingston to meet artisan coffee producer Paddy & Scott's, and ask what restaurants and bars can do to improve their coffee...

Tech-ing the lead: CitizenM hotel in London places technology at the heart of the customer experience

Customer-focused technology: High-tech hospitality in action

By Luke Nicholls

For the final part of our technology special feature, BigHospitality checked in at one of the country’s most high-tech hotels to bring you an exclusive video report on the business benefits of customer-focused technology.

Industry stalwarts: Hotel teams of four descended upon the Millennium & Copthorne Hotel in Chelsea

Housekeeping Olympics: Celebrating the heart of hotels

By Luke Nicholls

Hotel housekeepers are the unsung heroes of the industry, but where would we be without them all? The Housekeeping Olympics, held last month in London, gave this labour-intensive and multi-skilled profession the recognition it deserves. 

Claude Bosi was interviewed by BigHospitality at The Restaurant Show 2013

Claude Bosi: Hibiscus must evolve to stay on top

By Luke Nicholls

Two-Michelin-starred chef Claude Bosi says he must not turn a blind eye to the increasing ‘casualisation’ of fine-dining as he looks to try and keep people flocking through the doors of his Mayfair establishment Hibiscus.

Beth and Tom Kerridge of The Hand and Flowers. Photo: Rob Lawson.

VIDEO: The National Restaurant Awards 2013

By Emma Eversham

The National Restaurant Awards 2013 took place in London last week, where 100 of the nation's top restaurants heard their place on the prestigious list and picked up a handful of special awards.  

Burger boom: The past year has seen a steady growth in burger restaurants

Burger business: Why quality and traceable beef will prevail

By Luke Nicholls

With London’s burger boom showing no signs of abating, BigHospitality took a trip to a beef cattle farm in Scotland to find out how one of the newest burger joints to hit the capital is championing the quality and traceability of its patties to stand...