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Find the latest business news, deals and advice affecting you and others in the industry.

Tips on successful marketing

Tips on successful marketing

By BigHospitality Writer

A rise in expendable income means diners are likely to eat out more, but this is no time to sit back and relax It's never been more important for restaurateurs to get really good at marketing. Customers are more choosy about where they spend ...

Bar dining, could it work for you?

Bar dining, could it work for you?

By BigHospitality Writer

Bar dining is the height of fashion, with many restaurants catching on. It’s a good look, but only if you get it right Trendwatchers, particularly those who visit New York with any regularity, will be well aware of the trend for bar dining. ...

How to handle waiting customers

How to handle waiting customers

By BigHospitality Writer

A successful ‘no reservations' policy means you'll need to learn line management When the L'Atelier concept came to London, it opened with a ‘no bookings' policy normal to chains. That changed only a few weeks after ...

Carlson buys TGI Friday’s

Carlson buys TGI Friday’s

By BigHospitality Writer

Whitbread has tied up its sale of TGI Friday's for £70.4million to Carlson Restaurants Worldwide. The US firm is likely to tweak the brand's target market to make it more accessible. The company has also announced a slight increase in ...

New name for Conran restaurants

New name for Conran restaurants

By BigHospitality Writer

Conran Restaurants has changed its name to D&D London, following a management buyout by Des Gunewardena and David Loewis which took place last September. The Chairman/Chief Executive and Managing Director respectively bought out 49 per cent of ...

The evolution of restaurant PR

The evolution of restaurant PR

By BigHospitality Writer

Fay Maschler ponders the apparent evolution of restaurant PR and finds many a missing link My late, much-missed pal Alan Crompton-Batt was often credited with having invented the profession of restaurant PR. It was in the early 1980s, after he got ...

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