Trends & Reports

Trends & Reports

Analysis of all the latest consumer trends and industry reports to help you operate your business more effectively.

Friday Five: the week's top news

Friday Five: the week's top news

By James McAllister

This week's main hospitality news stories include Cain International acquiring Prezzo; Gordon Ramsay launching a cooking academy in Woking; and remembering Theatreland restaurateur Joe Allen, who has died aged 87.

How drive-thru technology is helping businesses improve customer service, reduce waiting times and personalise their marketing Costa UK Intel

Hostech: case study

Driving through efficiencies in coffee service

By BigHospitality

Drive-thru technology is helping businesses improve customer service, reduce waiting times and personalise their marketing, as Costa UK has discovered

Hospitality cash reserves run low

Hospitality cash reserves run low

By James McAllister

More than half of hospitality firms now have less than three months of cash reserves left, according to data from the think tank Institute for Public Policy Research (IPPR).

Asian restaurant group Tampopo has harnessed back of house technology to streamline its operations Zonal iQ

case study: Hostech

Tampopo uses its iQ to problem solve

By BigHospitality

Asian restaurant group Tampopo has harnessed back of house technology to streamline its operations.

Friday Five: the week's top news

Friday Five: the week's top news

By James McAllister

This week's main hospitality news stories include Government's plan to reopen the economy under national, not tiered restrictions; and landlord Criterion Capital launching legal action against hospitality tenants over unpaid rent.

Self-Self-serve kiosks QSR restaurants fast food

Hostech: case study

Kiosks: automatic for the people

By BigHospitality

Self-Self-serve kiosks have become a regular sight in fast QSR operations as restaurant groups awaken to their benefits – and the Coronavirus pandemic has only served to expedite their uptake

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