A massive 84 per cent of hospitality business owners and managers have said they are not planning to make changes to staffing levels during the Olympics next year despite 15 per cent of workers saying they’d pull a sickie to watch the Games.
Diners are eating out more often each week and having better experience, despite the price of an average meal in London rising by 6.3 per cent in the past year.
Including calorie information on menus at 181 Harvester restaurants has resulted in diners making small changes to their choices, the operator has revealed.
JD Wetherspoon has seen total annual sales break the £1bn barrier for the first time, although the managed pub operator blames higher interest charges for a reduced profit before tax and exceptional items of 5.9 per cent.
Over-reliance on temporary staff is costing the hospitality sector £33.4 million a year in initial training and constant recruitment, new research from the government’s industry sector skills council has found.
Over a third of people (39 per cent) say that access to wi-fi internet is a ‘deal breaker’ when choosing a hotel, according to research released by Yorkshire-based broadband provider Plusnet.
The Keep It Simple, Stupid approach to food is taking off across the country thanks to a tightening of the consumer purse strings and workers taking shorter lunchtime breaks.
Most restaurant chain operators are confident that northern UK cities still offer growth potential, despite trading conditions remaining tough in the region.
Six out of ten diners cited being “too full” as the main reason for leaving food on their plates, new research has found, raising questions about whether restaurants are serving overly large portions, contributing to an annual estimated 3 million tonnes...
The British hotel industry is potentially missing out on an additional £39m per night by not allowing pets to stay on the premises, research has shown.
Whitbread, the UK’s largest hotel and restaurant group, has seen sales for the second quarter this year increase by 12.9 per cent, making it one of the fastest growing consumer-facing companies in the FTSE100.
Most hospitality, travel and leisure businesses believe they are on track with their preparations for the London 2012 Olympic Games, although half claim staff availability for the event is a major challenge.
The number of visits made to pubs in the past year has fallen 19 per cent to 4.3 per month as cash-strapped consumers are forced to cut their leisure budget.
Most consumers using contactless payment believe the technology makes paying for items simpler, but claim not enough outlets offer the payment method, research has shown.
UK hoteliers have enjoyed a buoyant summer season so far, underpinned by a continued trend for the staycation, although operators are being warned not to expect the same result for August.
The number of UK citizens classed as obese could hit 40 per cent by 2030, prompting experts to call on the Government to impose a tax on unhealthy foods.
The number of people planning to stay in the UK’s hotels and B&Bs over the coming Bank Holiday has dropped 3 per cent on last year according to figures compiled by tourism body VisitEngland.
The number of hospitality businesses having their alcohol licence reviewed has soared by 19 per cent over the past year, fuelled largely by requests from police.
Chain restaurants like Pizza Express, Harvester and Table Table are 'getting their consumer offer right' but will need to continue to work hard, be flexible and adapt quickly to new trends if they want to succeed in the current financial market,...
Latest figures for inbound tourism and visitor spending suggest a record-breaking summer for Britain lies ahead, but experts say the recent riots are a concern for potential visitors.
Italian restaurant chain Zizzi is launching a dedicated cichetti (small plates) menu across its UK sites following a successful trial at three of its restaurants.
Hoteliers are looking forward to 2012 with 'cautious optimism' according to a report by property agents Knight Frank who found that many are even considering expanding their business next year.
InterContinental Hotel Group’s (IHG) new chief executive Richard Solomons has said he does not think the London riots will stop tourists from visiting the capital for next year’s Olympic Games.
Concierge service Bon Vivant has reported a 37 per cent rise in bookings for fine dining restaurants during the first quarter of this year with Japanese restaurants proving most popular with its clients.
London hotels have ‘convincingly shrugged off the recession’, having recorded the 19th consecutive month of year-on-year profitability growth, while provincial hotels also return to growth.
Almost half of UK pub owners have reported a fall in sales over the past year, although serving food has been the saving grace for many pubs, according to a new survey.
We’re moving rapidly towards a cashless society, and with the rise of the smartphone as the one item we cannot live without, it’s inevitable that the future of payment is through our handsets.
Coffee shops and cafes have beaten pubs, fast food outlets and restaurants as the most popular places to eat and drink outside of the home according to a survey of 3,000 consumers.
Nearly three-quarters (74 per cent) of British diners claim calorie-labelled menus would help encourage them to make healthier choices when eating out, but research has found their intentions are vastly different from what they’d do in reality.
The number of ale drinkers and real ale breweries in the UK have risen significantly over the past five years, creating a new market for more growth, says CAMRA as the Great British Beer Festival opens its doors today in London.
A fresh round of investment is expected in the hospitality industry over the next 12 months, in particular in small-to-medium fast casual restaurant chains, with private equity companies and investors acknowledging the sector’s growth potential.
Small businesses in the hospitality sector should be particularly vigilant of their business strategies over the years ahead, as corporate financial analysts warn that the worst is still to come.
Hotels, B&Bs and other accommodation providers in the UK reportedly had their best April in five years with the number of overnight trips taken by domestic tourists rising 5 per cent that month.
June was the 19th profitable month in a row for hoteliers in London, while it was the first profitable month since January for provincial hotels, according to the latest HotStats report from TRI Hospitality.
Hotel and B&B owners around the UK have said that summer business this year has been broadly positive, although they have noted definite signs of consumers saving money.
Just over half of Brits feel that the Olympic Games will have a positive impact on the country’s economy, while almost 4m people will be leaving the country to avoid the 2012 Games, finds a new survey by PwC.
Hotels across Europe have seen occupancy and rates increase over the past six months, as business and leisure demand continues to improve, according to recent data from the hotel market consultancy STR.
