Restaurants and hotels boasting spotlessly clean table cloths and bed linen are more likely to receive positive reviews, according to a survey by P&G Professional with 45 per cent of independent operators believing clean linen has a significant impact...
VisitEngland, the national tourist board, has announced the finalists for its Awards for Excellence, paying tribute to businesses and individuals who are at the top of their game with customer service and practice.
They may only be a small component within the full guest experience, but as many hotel companies are realising, the choice of amenities put in a hotel’s bathroom can say a lot about a business and can determine how guests will view their stay.
Jay Rayner, the award-winning writer, journalist, broadcaster and food critic for The Observer, has been announced as the headline speaker for the 2016 NRB Debate.
#OMGB is a new VisitBritain campaign that encourages visitors to the UK to share some of their ‘amazing moments’ on social media to encourage others from abroad to visit Britain.
The Northern Restaurant & Bar Top Fifty awards 2016 are now open for nominations, with the ceremony set to take place at the Northern Restaurant & Bar convention in Manchester on 15 March.
The Big Hospitality Conversation is to take place in Dundee later this month, with over 50 Scottish hospitality and tourism businesses expected to attend.
Edinburgh’s Crowne Plaza, Royal Terrace, hotel has been sold to a ‘high net worth’ investor subject to a franchise agreement with InterContinental Hotels Group (IHG).
Huge company mergers, robot room-service, record-breaking occupancy figures and the announcement of the National Living Wage; 2015 was a busy year for the hotel sector, but what does 2016 have in store? BigHospitality casts an eye over the coming year.
