Cleaning & Hygiene

Clean linen has significant impact on guest satisfaction, finds survey

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Clean linen has significant impact on guest satisfaction, finds survey

By P&G Professional

Restaurants and hotels boasting spotlessly clean table cloths and bed linen are more likely to receive positive reviews, according to a survey by P&G Professional with 45 per cent of independent operators believing clean linen has a significant impact...

VisitEngland Awards for Excellence finalists revealed

VisitEngland Awards for Excellence finalists revealed

By Liam Garrahan

VisitEngland, the national tourist board, has announced the finalists for its Awards for Excellence, paying tribute to businesses and individuals who are at the top of their game with customer service and practice.

How to choose the right toiletries for your hotel

How to choose the right toiletries for your hotel

By Emma Eversham

They may only be a small component within the full guest experience, but as many hotel companies are realising, the choice of amenities put in a hotel’s bathroom can say a lot about a business and can determine how guests will view their stay. 

NRB Top Fifty awards open for nominations

NRB Top Fifty awards open for nominations

By Liam Garrahan

The Northern Restaurant & Bar Top Fifty awards 2016 are now open for nominations, with the ceremony set to take place at the Northern Restaurant & Bar convention in Manchester on 15 March.

Big Hospitality Conversation set for Dundee

Big Hospitality Conversation set for Dundee

By Liam Garrahan

The Big Hospitality Conversation is to take place in Dundee later this month, with over 50 Scottish hospitality and tourism businesses expected to attend.

Seven hotel trends for 2016

Seven hotel trends for 2016

By Liam Garrahan

Huge company mergers, robot room-service, record-breaking occupancy figures and the announcement of the National Living Wage; 2015 was a busy year for the hotel sector, but what does 2016 have in store? BigHospitality casts an eye over the coming year.

Stanneylands Hotel bought for £4m

Stanneylands Hotel bought for £4m

By Liam Garrahan

Former Prima Hotels property, Stanneylands Hotel, has been bought by the owners of The Mere Golf Resort & Spa for £4.15m.

Scottish hotel performance slips in November

Scottish hotel performance slips in November

By Liam Garrahan

Scottish hotel performance showed a year-on-year decrease in November as occupancy and room rates across Edinburgh, Glasgow and Aberdeen tumbled, according to the latest LJ Forecaster Scottish Intercity Report.

Spotlight on Service

Service hiccups: Gold Service Scholarship finalists 2015

By Liam Garrahan

Everyone can have a bad day every now and then, as the Gold Service Scholarship finalists have been discussing. In the latest in our Spotlight on Service campaign, we reveal to you some of the moments that left the best in the business rather red-faced.

Computer generated images of the hotel

The Peninsula London: Planning permission granted

By Liam Garrahan

Joint venture developers, Grosvenor Britain & Ireland (Grosvenor) and The Hongkong and Shanghai Hotels ltd. (HSH), have been granted planning permission to build The Peninsula London hotel on London’s Hyde Park Corner in central London.

Hospitality Openings: November 2015

Hospitality Openings: November 2015

By Liam Garrahan

BigHospitality monthly round-up of openings includes the highly anticipated German Gymnasium as well as a first solo venture for Jun Tanaka.

People on the Move in Hospitality: November 2015

People on the Move in Hospitality: November 2015

By Liam Garrahan

BigHospitality rounds up a number of appointments across the hospitality sector including the arrival of a management team for Oxford’s first Hilton, The Robert Parker Collection and El Gato Negro.

Accelerated decline for Aberdeen hotels in October

Accelerated decline for Aberdeen hotels in October

By Liam Garrahan

Hoteliers in Aberdeen faced further troubles in October with the Granite City’s RevPAR dropping sharply year-on-year as the declining oil industry continues to take its toll, according to the monthly LJ Forecaster Scottish Intercity Report.

Budget hotels such as Premier Inn are a popular choice with travelers.

Budget hotel development on the increase

By Liam Garrahan

For the first time budget hotels account for more than half of the UK’s hotel development pipeline, with growth in the sector showing no signs of slowing down, according to a report by HVS, AlixPartners and AM:PM.

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