Technology

Travelodge releases study on futuristic hotel rooms

13-Jun-2011 By Lorraine Heller

Hotel rooms of the future will offer guests the ability to customise the walls and surroundings of their rooms to transform them into the venue of their choice, allowing for interactive audio-visual shopping or tourism, according to a futuristic study...

UK hotels to house electric car charging stations

23-May-2011 By Lorraine Heller

Hotels across the UK will be installing electric car charging stations on their premises, with the aim of attracting motorists to use their facilities while cars are charging.

Screenmedia expo showcases technology for hospitality businesses

17-May-2011 By Lorraine Heller

The Screenmedia expo 2011 is this week opening its doors in London, featuring the latest technologies that can be adopted in the hospitality sector.

Fourth Hospitality launches HR iPhone app

10-May-2011 By Becky Paskin

Hospitality software provider Fourth Hospitality has launched a new iPhone application for clients using its People System.

How to beat the challenges of e-procurement

03-May-2011

E-procurement can be quite daunting for businesses used to traditional telephone ordering. But with an open mind and the right know-how to overcome the challenges, e-procurement can have great benefits for your business. Christian Berthelsen, CTO at Fourth...

Premier Inn gets £1m bookings from mobile app in three months

21-Apr-2011 By Lorraine Heller

Hotel chain Premier Inn says that after just three months of launching a smartphone application it is now seeing over 5 per cent of all hotel bookings made on mobile phones, a figure it expects will double in the near future.

Radisson Edwardian menu QR codes display meal prep videos

15-Apr-2011 By Lorraine Heller

Radisson Edwardian Hotels has introduced QR codes on its menus, which customers can scan with their smartphones to view a video of the dish being prepared.

Hilton gets 100,000 hotel bookings from mobile apps

12-Apr-2011 By Lorraine Heller

Hilton Worldwide received over 100,000 room bookings via its mobile applications in 2010, demonstrating the revenue-generating potential of a rounded social media strategy for hotels, the brand has said.

New partnership facilitates eBay hotel room sales

04-Apr-2011 By Lorraine Heller

A new partnership between the hotel rate service RateTiger and the software firm Cultuzz aims to make it easier for hoteliers to sell their rooms on eBay.

iPhone app launched for restaurant bookings and orders

14-Mar-2011 By Lorraine Heller

A chef-turned-entrepreneur has launched a new iPhone app which allows customers to order food, reserve a table or receive promotions.

Loyalty cards go digital with Stampfeet smartphone app

22-Feb-2011 By Lorraine Heller

Restaurants, bars and coffee shops are trialling a new mobile loyalty scheme that allows customers to collect loyalty points on their smartphones, while businesses get a new way to communicate with their clients and detailed analytics on their loyalty...

OpenTable partnership offers fine dining phone booking

07-Feb-2011 By Lorraine Heller

Tablebook.me, an outsourced reservations service, has joined forces with the booking website OpenTable to help fine dining restaurants maximise their customer service and fill more tables through telephone reservations.

YO! Sushi becomes first restaurant chain to join Facebook Deals

31-Jan-2011 By Becky Paskin

YO! Sushi has been selected as the only restaurant group to participate in the launch of Facebook Deals, a new way for organisations to reward users that “check in” with Facebook Places.

How to manage hotel distribution channels effectively

18-Jan-2011 By Lorraine Heller

In a world of multi-channel marketing and distribution, hotels have multiple new revenue-building opportunities. But you must ensure your own direct channels remain the focus of your distribution strategy in order to succeed, says internet marketing firm...

Ask the Experts: How can small businesses overcome online marketing barriers?

17-Jan-2011

Paul West, managing director of marketing experts Ignite Hospitality, answers one readers question on how a small business can develop an online marketing presence.

Personalisation and technology key to future of hotels, finds report

12-Jan-2011 By Lorraine Heller

The hotel environment is likely to change drastically over the next ten years and innovation based around each individual customer needs to be at the top of the agenda, according to a new report.

Victoria pubs and restaurants launch online crime watch system

10-Nov-2010 By Lorraine Heller

Restaurants, pubs and cafes in London Victoria are trialling a new crime reporting system that aims to create a crime watch network between businesses in order to deter potential thieves

Berkeley offers complimentary iPads to hotel guests

30-Apr-2010 By Becky Paskin

The Berkeley in Knightsbridge has kitted out select bedroom suites with Apple’s iPad ahead of the tablet’s launch in the UK next month

Agilysys launches self-service ordering software

23-Mar-2010 By Becky Paskin

Hospitality software provider Agilysys has launched a new online ordering system designed to boost sales and encourage repeat business

The Future of EPoS: Going mobile

26-Feb-2010 By Andrew Evans

In the final instalment of our week-long feature on Electronic Point of Sale, Andrew Evans, managing director of Keystep, tells us we can expect to be going mobile in the future.

EPoS enhancements: Where you can go for the extras

25-Feb-2010 By Emma Eversham & Becky Paskin

Do you want your EPoS to work that little bit harder for you? Check out these products that can integrate with your existing EPoS or with their EPoS to offer you and your customers that little bit more.

Which EPoS system is right for your business?

24-Feb-2010 By Becky Paskin

With so many EpoS systems claiming to perform amazing tricks to boost your profits and quality of customer service, it can be hard to know which system is the right one for your business

How EPoS is working in restaurants, hotels and pubs

23-Feb-2010 By Emma Eversham

Ideal matches: Pizza Express, New Forest Hotels and The Glow lounge tell us about their perfect EPoS systems.

What is EPoS?

22-Feb-2010 By Andy Lynes and Becky Paskin

Like a lot of gadgets these days, Electronic Point of Sales (EPoS) systems can do some pretty amazing things. In fact, the installation of a decent EPoS system in a restaurant, pub or hotel business will not only help operators manage staffing, stock...

Technology: Could you improve your bookings system?

03-Jun-2009 By Jackie Mitchell

BigHospitality finds some of the electronic systems on the market that will help you manage your reservations better and could also help the rest of your business run more smoothly