Guy Arnold says there is never a 'bad review'


How to turn a negative review into a positive experience

By Guy Arnold

Guy Arnold, managing director of Sales Through Service, shares his four top tips to avoiding negative reviews of your business online and suggests how to turn them into a positive experience if you do.

The new streaming capability is available as part of Quadriga‘s interactive IPTV solution, Sensiq

Quadriga launches Sensiq interactive IPTV solution

By Lauren Houghton

Quadriga, which provides guest technology services for the hospitality industry, has launched airplay capability within Sensiq, allowing guests to stream content from their IOS devices to the in-room TV. 

eRevMax has launched an analytics platform for hotels

eRevMax launches analytics platform for hotels

By Melodie Michel

Technology provider eRevMax has launched Analytics, a Business Intelligence solution giving hoteliers instant visibility into their business performance at anytime from anywhere. 

Sofia helps front-of-house staff track the customer journey

Flowify launches front-of-house software

By Melodie Michel

Software provider Flowify has launched Sofia, an interactive tool working as a real-time advisor to front of house restaurant teams. 

Zapper allows businesses to add unique QR Codes to customer’s bills, whether they are delivered in electronic or paper format.

Zapper app comes to UK restaurants

By Lauren Houghton

Zapper for restaurants app offers restaurants and hospitality businesses a smart QR Code billing system so customers can pay their bills direct from their smartphones.

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