A Great Way To Care

Hotel guests can be directed down certain routes and encouraged to spend out on extras with clever design, suggests Sam Stokoe of Newman Gauge

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How design can encourage secondary spend in hotels

By Sam Stokoe

Sam Stokoe, director and design lead at commercial design agency Newman Gauge, discusses how clever design can be used to encourage hotel guests to spend more during their stay. 

Recruitment: Making hospitality an attractive career option

Recruitment: Making hospitality an attractive career option

By Melodie Michel

With the continued growth of the hospitality sector, combined with the lowest unemployment rate since 2008, finding new recruits is set to become more and more challenging. So where can restaurants, hotels and pubs find potential candidates, and what...

How to design a welcoming restaurant

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How to design a welcoming restaurant

By Andy Ince

Competition in the dining-out market grows stronger every year, so how can you ensure your restaurant is visited and continues to be visited by customers? While food, drink, service and price are key, the design you choose for your restaurant can also...

Social enterprise: Twitter has fast-become the go-to networking site for a large proportion of the restaurant industry

#SocialRestaurant: How to use Twitter effectively

By Luke Nicholls

They’re all on it. Big national chains, high-profile chefs and small emerging brands across the UK have realised the power of Twitter. But in the fast-moving world of social media, how can you use the networking site to convert followers to customers?

Pub boost from Euro 2012 England football match

Euro 2012: Orchid reports massive pubs sales boost

By Peter Ruddick

As the England team prepares for its final Group D match of Euro 2012, Orchid has revealed the tournament has driven a massive sales boost across its pub estate with a number of venues scoring more than 300 per cent like-for-like growth.

French leisure entrepreneur and lobbyist Jacques borel is aiming to influence Government policy before the next general election

Family Brewers joins Jacques Borel's 5% VAT club

By Luke Nicholls

The Independent Family Brewers of Britain has pledged £240k of funding to support Jacques Borel’s campaign to reduce the VAT charged in pubs on drink, food and accommodation to five per cent.