Crowne Plaza

Dash delivers toothbrushes, snacks and other amenities to hotel guests

IHG trials robot server at Crowne Plaza

By Liam Garrahan

InterContinental Hotel Group (IHG) is trialling the use of a delivery robot at its Crowne Plaza hotel in California’s Silicon Valley. 

Marathon Asset Management has acquired 11 QMH hotels

US investment firm buys 11 QMH hotels

By Melodie Michel

Eleven QMH hotels operating under the Crowne Plaza, Holiday Inn and Best Western PLUS brands have been acquired by US investment firm Marathon Asset Management for an undisclosed sum.

The report by Crowne Plaza shows the importance of face-to-face meetings for business success

Crowne Plaza report emphasises importance of face-to-face meetings

By Emma Eversham

The importance of holding meetings to clinch business deals has been emphasised by hotel group Crowne Plaza who has found that those who don’t invest enough time in face-to-face contact could be missing out 24 per cent of additional revenue.

Sue Hough has been in housekeeping for the last 25 years

Sue Hough: Career Profile

By Emma Eversham

Sue Hough swapped a career in food and beverage for housekeeping 25 years ago and hasn't looked back since. She worked at The Royal Horseguards and before moving. She has been executive housekeeper at Macdonald Manchester Hotel & Spa for the...

Crowne Plaza hotels tell guests: go to sleep

Crowne Plaza hotels tell guests: go to sleep

By Emma Eversham

A trial of a new service to help business travellers relax and fall asleep by giving them a switch off call kicks off at Crowne Plaza hotels across the UK today


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