Disability

60% of employers say the sector is not doing enough to attract workers with learning disabilities

19-Jun-2023 By Joe Lutrario

Over half of hospitality employers have admitted they don’t think the industry is doing enough to be inclusive when it comes to employing people with learning disabilities.

Why restaurants need to take neurodiversity more seriously

15-Dec-2022 By Wie-men Ho

The legal director at Eversheds Sutherland on how restaurants can make themselves more accessible to the estimated 15% of the UK population who are neurodivergent.

Disabled people being denied full access to hospitality

01-Jul-2022 By Georgi Gyton

Disabled people are being denied some of the pleasures of eating and drinking out because of inaccessible or difficult to navigate venues and websites and poor customer service, a new report by the Business Disability Forum has found.

UKHospitality warns against 'inappropriate practises' as it implores sector to help disabled people flourish

12-Apr-2022 By James McAllister

The hospitality industry can 'lead the way' in helping disabled people to flourish, according to a leading trade body.

Disabled people fear exclusion due to Covid-19 precautions

04-Aug-2020 By Joe Lutrario

Disabled access review website Euansguide.com is imploring restaurants to ensure their Covid-19 precautions don’t make venues less accessible for disabled people.

Government seeking disability champion for food and drink industry

03-Dec-2018 By Sophie Witts

The government is to recruit a disability champion to tackle issues faced by disabled customers in the food and drink industry.

Restaurants urged to improve disability awareness training

07-Jul-2017 By Michelle Perrett

A new campaign is calling on restaurants and hospitality businesses to offer training to help their staff to assist disabled customers.

Culinary Ability Awards asks for industry support

18-May-2016 By Emma Eversham

The organiser of an initiative which gives people with disabilities the chance to test their hospitality skills in a commercial setting is looking for support from more independent restaurants following the success of its pilot event.

Close restaurants with no disabled access, says House of Lords

29-Mar-2016 By Sophie Witts

Restaurants and pubs which fail to provide facilities for disabled customers should be closed down, a House of Lords Select Committee has claimed.

Thistle Pub Company III makes sites more accessible for disabled customers

29-Feb-2016 By Helen Gilbert

Scottish leisure group Thistle Pub Company III is investing £250,000 to make seven of its sites easier for customers with disabilities to access.

Côte launches speaking menu for visually impaired diners

10-Dec-2015 By Sophie Witts

Côte has partnered with a 'revolutionary' app that makes its menus easier to read for visually impaired and dyslexic diners.

The Walkaway Pound: 3.6m people leave restaurants and pubs because of poor disability awareness

25-Jun-2015 By Emma Eversham

Hospitality operators are being encouraged to better equip their staff with the skills to interact with disabled customers after a report found that 3.6 million are leaving restaurants, pubs and clubs because of a lack of understanding of their needs.

Independent restaurant Don Giovanni's unveils Braille and audio menus

19-Jun-2015 By Michelle Perrett

Independent Manchester restaurant Don Giovanni’s has launched its menus in Braille and audio format to accommodate customers with special needs.

Nando's launches speaking menu for visually impaired and dyslexic diners

10-Apr-2015 By Sophie Witts

Nando’s has joined Carluccio's and Pret a Manger in partnering with the Good Food Talks app to make their menus more accessible to visually impaired and dyslexic customers.

UK businesses lose £1.8bn a month by ignoring the needs of disabled customers

13-Mar-2015 By Sophie Witts

UK businesses, including pubs, hotels and restaurants, are losing an estimated £1.8bn a month by ignoring the needs of disabled customers, according to a report by Scope and the Extra Costs Commission.

Restaurants, hotels and pubs invited to add business to new accessibility website

04-Dec-2013 By Emma Eversham

Restaurants, hotels and pubs are being invited to list their business on a new reviews website for disabled people.

Hoxton Hotel brings disability facilities to life online

28-Feb-2013 By Luke Nicholls

The Hoxton Hotel in Shoreditch has signed up to a new service that ‘gives peace of mind to people with mobility issues’ by offering a pictorial journey through the venue online, highlighting the disabled facilities available in all of its public areas...