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JD Wetherspoon admits data breach

JD Wetherspoon admits data breach

By Liam Garrahan

JD Wetherspoon has become the latest hospitality business to admit that some customer and staff data, including credit and debit cards, names, mobile phone numbers, email addresses, and dates of birth, has been accessed illegally by a third party.

Make use of the latest technology to target your customers to see them happy and coming back for more

Hospitality technology: Engaging the customer after departure

By Emma Eversham

When a customer leaves your restaurant, hotel or pub your relationship doesn’t have to end there. Employ the right technology and you’ll not only have them returning, but potentially seeing an improvement to service when they do. 

Sending out newsletters via email to customers can lead to more repeat visits, Sign-Up.to claims

ASK THE EXPERTS

How to turn emails into return visits

By Matt McNeill

Matt McNeill, chief executive of email and mobile marketing platform Sign-Up.to, gives his top tips on how best to use email marketing to build repeat business at your restaurant, hotel or pub. 

Hilton and Marriott customer e-mail addresses have been stolen

Marriott, Hilton become victims of customer data hack

By Lorraine Heller

Marriott International and Hilton Worldwide have warned their customers that their e-mail addresses may have been leaked, following a security breach at the US marketing firm Epsilon.