Employment

Chef shortage concerns are backed up by official reports

Report underlines hospitality staffing crisis

By Liam Garrahan

The hospitality industry’s desperate need for more staff has been highlighted in the latest Report on Jobs by the Recruitment and Employment Confederation (REC) and KPMG.

Pizza Express scraps 8% admin fee on staff tips

Pizza Express scraps 8% admin fee on staff tips

By Sophie Witts

Pizza Express has buckled to ongoing public pressure and announced that it will no longer deduct an eight per cent administration fee from staff tips paid on credit card. 

What are legal tip policies?

Five tips for managing tips

By Emma Eversham

With tipping practices back in the spotlight, BigHospitality speaks to Lydia Christie, senior associate at law firm Howard Kennedy who suggests five ways restaurant groups can check that their policies are legal and fair. 

Image: iStock/Thinkstock

ASK THE EXPERTS

How to create happiness in the workforce

By Saurav Chopra

Saurav Chopra, chief executive and co-founder of Perkbox discusses the importance of having happy employees and suggests ways to achieve a happy workforce.

Springboard and BHA to champion housekeeping careers

Springboard and BHA to champion housekeeping careers

By Sophie Witts

Springboard and the British Hospitality Association (BHA) will host the first ever Big Hospitality Conversation event focused on careers in housekeeping at The Dorchester hotel on 7 September.

How will the rising Living Wage affect hospitality?

How will the rising Living Wage affect hospitality?

By Sophie Witts

The Chancellor announced last week that from April 2016 all UK businesses would have to pay staff over 25 a National Living Wage of £7.20 per hour, rising to £9 per hour by 2020.

Andrew Guy said he would remain with Ed's Easy Diner even though there may be a change in ownership later this year

Andrew Guy 'planning to stay' with Ed's Easy Diner

By Ruth Williams

Chief executive Andrew Guy has said he will remain involved in the running of Ed’s Easy Diner in some capacity in the event of the mooted sale of the business going through.

Hospitality recruitment top tips

Five ways to recruit better

By Emma Eversham

There’s no denying that recruiting staff to work in the hospitality industry is tough, but some companies are better at it than others. Read BigHospitality’s top five ways to recruit better and make the whole process a little easier. 

People 1st wants a campaign to highlight long term career opportunities in hospitality and tourism

People 1st calls for hospitality jobs campaign

By Carina Perkins

People 1st has called for a ‘hard hitting’ cross-industry campaign to promote the breadth of career opportunities the hospitality and tourism industry can offer.

Executive director of Automatic Enrolment at the Pension Regulator Charles Counsell

Pensions Regulator warns hospitality industry to act

By Lauren Houghton

The Pensions Regulator is urging hotels and restaurants to act now to ready themselves for automatic enrolment, following the publication of the regulator’s first quarterly compliance bulletin.

Jamie's Italian infuses its training programme with passion

Training for staff retention: Jamie's Italian

By Melodie Michel

Staff retention can be greatly improved by providing new recruits with the right training. BigHospitality visited a Jamie's Italian kitchen to find out more about the company's training programme.

Recruitment: A 5-step legal guide

Recruitment: A 5-step legal guide

By Melodie Michel

Aside from the challenge of attracting, selecting and keeping the right candidates, recruitment brings a range of legal risks hospitality businesses should be aware of. 

Recruitment: Making hospitality an attractive career option

Recruitment: Making hospitality an attractive career option

By Melodie Michel

With the continued growth of the hospitality sector, combined with the lowest unemployment rate since 2008, finding new recruits is set to become more and more challenging. So where can restaurants, hotels and pubs find potential candidates, and what...

Box-checking: The Pensions Regulator is urging employers to start preparing for automatic enrolment now

Pension auto-enrolment: Hospitality checklist

By Luke Nicholls

With major changes gathering pace in the world of workplace pensions, BigHospitality has spoken to a number of industry experts to give you everything you need to know to ensure a smooth transition into the automatic enrolment scheme.

Chris Underwood became the pastry chef at Five Fields when it opened in May

Chris Underwood: Career Profile

By Luke Nicholls

Pastry chefs are few and far between in UK restaurants, but Chris Underwood has been in the pastry department for all of his working life. Gaining experience with an array of big-name chefs including Tom Aikens, Michael Caines and Alan Murchison, Underwood...