Employment

Zero-hours contracts on the decline in hospitality

Zero-hours contracts on the decline in hospitality

By Sophie Witts

The number of hospitality businesses employing staff on zero-hours contracts has halved since 2014, according to the latest figures from the Office for National Statistics (ONS).

Offering more entry-level jobs and apprenticeships could help safeguard the future workforce, says BITC and City & Guilds Group

Make recruitment process more ‘youth friendly’ hospitality urged

By Emma Eversham

Businesses in the hospitality sector are being advised to make their recruitment process more ‘youth friendly’ to help safeguard the industry’s future workforce after a survey of 18-24-year-olds found they faced barriers when applying for jobs.

Welcome Break to pay ALL staff National Living Wage

Welcome Break to pay ALL staff National Living Wage

By Emma Eversham

Motorway service operator Welcome Break has said it will pay all its employees the National Living Wage from 1 April, regardless of their age to help 'attract the best people'. 

Paul adopts Living Wage early

Paul adopts Living Wage early

By Liam Garrahan

French bakery and café brand Paul has increased its staff wages to the National Living Wage ahead of its introduction in April.

Chef shortage concerns are backed up by official reports

Report underlines hospitality staffing crisis

By Liam Garrahan

The hospitality industry’s desperate need for more staff has been highlighted in the latest Report on Jobs by the Recruitment and Employment Confederation (REC) and KPMG.

Pizza Express scraps 8% admin fee on staff tips

Pizza Express scraps 8% admin fee on staff tips

By Sophie Witts

Pizza Express has buckled to ongoing public pressure and announced that it will no longer deduct an eight per cent administration fee from staff tips paid on credit card. 

What are legal tip policies?

Five tips for managing tips

By Emma Eversham

With tipping practices back in the spotlight, BigHospitality speaks to Lydia Christie, senior associate at law firm Howard Kennedy who suggests five ways restaurant groups can check that their policies are legal and fair. 

Image: iStock/Thinkstock

ASK THE EXPERTS

How to create happiness in the workforce

By Saurav Chopra

Saurav Chopra, chief executive and co-founder of Perkbox discusses the importance of having happy employees and suggests ways to achieve a happy workforce.