General Manager

Peter Dyson returned to the industry from retirement to manage Legacy's Cardiff hotel

Hotelier quits retirement to manage Cardiff hotel

By Emma Eversham

A former chairman of the Cardiff Hoteliers Association (CHA) has decided to leave retirement to manage the Legacy Cardiff International Hotel after he said he missed the buzz of working in the industry.

Anna-Marie Dowling, MD of the Royal Horseguards

Career Profile: Anna-Marie Dowling

By Lorraine Heller

Hotel manager Anna-Marie Dowling tells BigHospitality how her endless energy drove her from the lowest to the highest positions in the hotel sector. Throughout her career she has managed hotels including Le Meridien Piccadilly and London’s Marriott County...

Hannah Bass, operations director for ETM Group

Career Profile: Hannah Bass

By Becky Paskin

Despite excelling in academics, Hannah Bass, the operations director for burgeoning gastropub group ETM, always knew somehow that she’d end up working in hospitality. The group is now on the verge of launching two venues and a food and beverage offer...

Thomas Kochs, the new general manager at Claridge's

Claridges and Crown Group appointments

By Becky Paskin

Claridges promotes a new general manager, while Crown Restaurants & Hotels appoints a new GM to replace current Restaurant Manager of the Year David Hennigan

Daniel Graham, general manager of Buxton Palace Hotel in Derbyshire

Barcelo UK and Thistle Hotels appointments

By Becky Paskin

Barcelo UK appoints a general manager for its Buxton Palace Hotel in Derbyshire, while Thistle alos gets a new general manager for The Caledonian in Aberdeen

Jamie Stevens

After hours with... Jamie Stevens

By Emma Eversham

Jamie Stevens recently joined Abode Manchester as general manager. He started as a graduate trainee with Malmaison before joining Abode as operations manager and then moving up to GM of the group's Glasgow hotel

Neil Kirby worked at the  Grosvenor for 28 years

Pearls of Wisdom: Neil Kirby

By Emma Eversham

Neil Kirby worked his way up from pot washer to general manager at London's Grosvenor House before opening his own hotel, The Langham, in Eastbourne in 2005. He has just published his first book, Celebrity Hotel

Amberley Castle GM Oliver Smith’s BigTalent

Amberley Castle GM Oliver Smith’s BigTalent

By Becky Paskin

The third instalment in our BigTalent series sees Becky Paskin meet Oliver Smith, the youngest ever General Manager of a von Essen hotel, to uncover why experience is better than an education