Hilton Garden Inn

Jurys Inn’s hotels in Chelsea, Islington and Heathrow will become DoubleTree and Garden Inn properties

Hilton snaps up three Jurys Inn hotels

By Luke Nicholls

Jurys Inn Hotel Group has signed a franchise agreement with Hilton Worldwide to convert three of its prime London hotels into DoubleTree and Garden Inn-branded properties. 

Learning from other operators and sharing best practice can help hotels improve staff training

Training for consistency: hotels

By Peter Ruddick

With a hotel’s reputation increasingly made or broken in a single tweet or TripAdvisor review, increased guest expectations and the need to provide as good an F&B offer as any restaurant or bar, staff training is arguably more crucial in hotels than...