Intercontinental Hotels Group

Hotels must get better at 'remembering' guests personal preferences, said IHG

Hotels must get personal, says new IHG report

By Carina Perkins

Hotels must focus on offering a personalised service to guests if they want to secure loyal customers in the future, according to a new report from the InterContinental Hotels Group (IHG).

Hotel groups are starting to fight back against the powerful OTAs in a number of ways

Hotels start fighting back against OTAs

By Emma Eversham

Hotel groups are starting to fight back against the power of Online Travel Agencies (OTAs) by demanding fairer play on pricing, improving the booking systems on their own websites and introducing black-out dates.

The London Olympics have continued to impact tourist trade in the UK with many hotels reporting a boost to occupancy this year

Olympic 'bounce' giving UK hotels a welcome boost

By Emma Eversham

One year on from the London Olympics, hotels in the capital and outside it are reporting a boost to trade which they believe has been caused by the feelgood factor linked to last year's sporting event.

Jill McDonald, the chief executive and president of the northern Europe division of McDonald's, has joined the board of IHG as an independent non-executive director

McDonald's chief executive joins IHG board

By Peter Ruddick

Jill McDonald, chief executive and president of the northern Europe division of McDonald's, has joined the board of InterContinental Hotels Group (IHG) as the hotelier reveals its UK revenues have been hit by a rising supply of bedroom stock in London. 

IHG has announced the sale of the InterContinental London Park Lane hotel to Constellation Hotels for £301.5m

InterContinental London Park Lane hotel sold for £301.5m

By Peter Ruddick

InterContinental Hotels Group (IHG) has announced it has agreed to sell the famous InterContinental London Park Lane hotel for £301.5m to Constellation Hotel (Opco) UK, an affiliate of Middle Eastern private investment group Constellation Hotels.

InterContinental Hotels Group (IHG) has said its 'preferred brands', such as Holiday Inn and Crowne Plaza, will drive growth despite launching two new concepts in 2012

IHG commits to growth of 'preferred brands' in key cities

By Peter Ruddick

InterContinental Hotels Group (IHG) has said its growth strategy in Europe will focus on key cities as the company as a whole concentrates on its 'preferred brands' such as Holiday Inn and Crowne Plaza.