Internet

Diners more 'loyal' to restaurants with free WiFi

22-Nov-2016 By Sophie Witts

Nearly two thirds of customers would be more likely to re-visit a bar or restaurant if they were able to access the WiFi, a new study has found.

Wi-Fi accreditation scheme open to hospitality businesses

19-Aug-2014 By Carina Perkins

Hotels, restaurants and cafes can now sign up to a government supported scheme that aims to recognise businesses that take responsibility for protecting children and young people using their public Wi-Fi.

Customer-focused technology: Smart experiences

24-Feb-2014 By Carina Perkins

In the second of our three-part focus on technology in hospitality, we look at how mobile technology can be used to improve customer experience from the moment they walk in the door.

Macdonald introduces free Wi-Fi

25-Oct-2013 By Luke Nicholls

Macdonald Hotels & Resorts has become the latest brand to jump on the ‘free Wi-Fi’ bandwagon, having struck a £1m deal with The Cloud to implement the technology across its 39 of its 45 hotels in the UK.

Small hotel owners struggling to provide reliable Wi-Fi coverage

20-Jan-2012 By Peter Ruddick

Some hoteliers are struggling to find wireless internet suppliers able to provide reliable coverage for the whole of their hotel with the cost of comprehensive Wi-Fi proving too much, BigHospitality has found.

Free hotel internet the priority for business travellers

12-Dec-2011 By Peter Ruddick

The majority of hoteliers believe business travellers to their hotels value free Wi-Fi or internet as the best way to enhance their visit, while 60 per cent think a 24-hour security or reception is what their business guests value the most.

Over a third say wi-fi is ‘deal-breaker’ when choosing a hotel

08-Sep-2011 By Rachel Parkes

Over a third of people (39 per cent) say that access to wi-fi internet is a ‘deal breaker’ when choosing a hotel, according to research released by Yorkshire-based broadband provider Plusnet.

Wi-Fi in pubs would attract more customers, finds report

16-Jun-2011 By Lorraine Heller

A survey of customers in some of the largest pub chains around the UK has found that a decent Wi-Fi connection would encourage punters to visit more often.

Fast hotel broadband considered top guest requirement

09-Sep-2010 By Becky Paskin

A good internet connection has been voted as just as important as a comfortable bed and decent bathroom facilities when it comes to hotel accommodation