No-Shows

No-shows in hospitality double in a year

18-Oct-2023 By James McAllister

The number of consumers not showing up for their reservations in pubs, bars and restaurants has doubled since September last year, according to research from Zonal and CGA by NIQ.

No-shows causing a fifth of restaurant owners to ‘consider closing for good’

20-Jul-2023 By James McAllister

The impact of no-shows and last-minute cancellations is causing almost a fifth of restaurant owners to consider closing for good, according to new data from Barclaycard Payments.

Four ways to combat no shows

23-Dec-2022 By Adrian Valeriano

Lightspeed’s Adrian Valeriano on how restaurants can encourage customers to honour their bookings.

No-shows remain an issue for hospitality business, research finds

04-May-2021 By Restaurant

No-shows continue to be an issue for hospitality businesses with one in seven (14%) consumers admitting to having not fulfilled their bookings, according to the latest CGA research.