Online Reviews

TripAdvisor removed 'over one million' fake reviews in 2018

17-Sep-2019 By Sophie Witts

TripAdvisor has released its first Transparency Report to counter claims it is failing to tackle fake reviews.

The name game: why it's time to take your online reputation seriously

01-Jul-2019 By Restaurant magazine

The proliferation of social media and review sites means a restaurant’s online reputation is under constant scrutiny and flux. We gathered a group of restaurant marketers to discuss how businesses can manage their online reputations and even enhance them.

Third of younger diners avoid restaurants with no online presence

10-Dec-2018 By Sophie Witts

A third of 18-24-year-olds would not eat at a restaurant that has no online menu or social media presence, according to research from Barclaycard.

Does your online reputation hang in the balance?

20-Sep-2018 By Restaurant Magazine

Restaurants must harness the power of the internet if they want to boost and maintain their reputation

Seller of fake TripAdvisor reviews jailed in "landmark" case

12-Sep-2018 By Sophie Witts

A person who posted fake online reviews on TripAdvisor has been jailed in one of the first convictions of its kind.