The number of sit-down meals eating eaten out last week increased by five percentage points reaching 97% of the level in the equivalent week of 2020, according to OpenTable data.
Across the country, diners are returning excited to make reservations again. They have a whole year of missed special occasions and get-togethers to catch up on and they are ready to celebrate, indoors and outdoors.
What steps can restaurants take to offer their customers a more personal – and therefore better – dining experience? We gathered a crack team of professionals to tackle this question
Over half of diners expect a restaurant to take money off their bill should they have to make a complaint when eating out, according to a new industry survey.
The majority of Brits would welcome a ‘no phone zone’ in restaurants, and find it rude when others use phones during a meal, despite widely using them to post photos and updates themselves, according to a new poll.
Restaurants have been urged to avoid overly-complicated menus with the average diner struggling to know their Brunoise from their Beignet, a new study has found.
Tablebook.me, an outsourced reservations service, has joined forces with the booking website OpenTable to help fine dining restaurants maximise their customer service and fill more tables through telephone reservations.
OpenTable has launched an application for the iPhone in a bid to cater for the growing number of smartphone users and help restaurants reach more customers
