Opentable

Money off the main motivation for restaurant customer complaints

06-Feb-2017 By Stefan Chomka

Over half of diners expect a restaurant to take money off their bill should they have to make a complaint when eating out, according to a new industry survey.

Brits find phones in restaurants ‘rude’…but still post food photos and demand Wi-Fi

29-Apr-2016 By Hannah Thompson

The majority of Brits would welcome a ‘no phone zone’ in restaurants, and find it rude when others use phones during a meal, despite widely using them to post photos and updates themselves, according to a new poll.

Diners left frustrated by 'confusing' menu jargon

03-Nov-2015 By Sophie Witts

Restaurants have been urged to avoid overly-complicated menus with the average diner struggling to know their Brunoise from their Beignet, a new study has found.

OpenTable partnership offers fine dining phone booking

07-Feb-2011 By Lorraine Heller

Tablebook.me, an outsourced reservations service, has joined forces with the booking website OpenTable to help fine dining restaurants maximise their customer service and fill more tables through telephone reservations.

OpenTable launches iPhone app

17-Mar-2010 By Emma Eversham

OpenTable has launched an application for the iPhone in a bid to cater for the growing number of smartphone users and help restaurants reach more customers