Otas

The battle of the bookings: How hotels can work with, not against OTAs

The battle of the bookings: How hotels can work with, not against OTAs

By Hannah Thompson & Emma Eversham

As the industry gears up for two major hotel events in the next few weeks, experts have agreed that online travel agents (OTAs) may not be the ‘necessary evil’ they are made out to be, and may actually offer many features designed to help, rather than...

How hotels can remain compliant following CMA ruling on OTA rate parity

ASK THE EXPERTS

How hotels can remain compliant following CMA ruling on OTA rate parity

By Charles Livingstone

Following last month's decision by the Competition Markets Authority (CMA) to close its investigations into rate parity agreements between hotels and online travel agents (OTAs), Charles Livingstone, a partner at law firm Brodies LLP, gives his top...

Independent hoteliers would like to see OTA commission levels capped

Independent hotels still unhappy with OTAs

By Carina Perkins

Independent hoteliers believe online travel agents (OTAs) are hindering their own marketing activities, and would like to see stricter controls on commission levels, according to a survey from umi Digital.

Fair deal? The OFT has laid the groundwork for OTAs to compete more aggressively over the price of hotel rooms

OFT clears way for cheaper hotel room discounts

By Luke Nicholls

Online travel agents (OTAs) and hotels will now be able to offer greater discounts on online bookings after an investigation from the Office of Fair Trading (OFT) into competition practices.

Hoteliers and marketeers give their top tips to getting the best out of Online Travel Agents

ASK THE EXPERTS

How hotels can get the best from OTAs

By Emma Eversham

Hoteliers often call Online Travel Agents (OTAs) such as booking.com, Expedia and LateRooms ‘a necessary evil’ as they help to market and sell bedrooms, yet in doing so take a considerable chunk of the business’s bottom line through commission.

Hotel groups are starting to fight back against the powerful OTAs in a number of ways

Hotels start fighting back against OTAs

By Emma Eversham

Hotel groups are starting to fight back against the power of Online Travel Agencies (OTAs) by demanding fairer play on pricing, improving the booking systems on their own websites and introducing black-out dates.