Retailing

How I Got Here with MexGrocer CEO Katya Torres de la Rocha

How I Got Here: Katya Torres de la Rocha

By James McAllister

Former restaurateur Katya Torres de la Rocha, who now runs online retailed MexGrocer, on the importance of planning ahead, and why front-of-house should be a career to aspire to.

How I Got Here with Sauce Shop co-founder Pam Digva

How I Got Here: Pam Digva

By James McAllister

The co-founder of condiment retailer Sauce Shop on building the award-winning brand, how to be a leader, and the importance of keeping food production in house.

Hospitality brands are flagging behind supermarkets when it comes to loyalty schemes

Hospitality lags behind on loyalty

By Carina Perkins

Hospitality brands are falling behind retailers when it comes to loyalty schemes, according to a new survey.

Pop-up retailers contribute £2.1bn to UK economy

Pop-up retailers contribute £2.1bn to UK economy

By Mark Wingett

Pop-up retailers contribute £2.1bn to the UK economy each year and the sector is expected to grow by 8.4% over the next 12 months, according to a new study from economists CEBR and EE, the digital communications company.

Arqiva's research shows 87 per cent of customers have accessed WiFi while staying in a hotel

WiFi nation: hotels leading the way

By Lauren Houghton

Communications infrastructure and media services company Arqiva released their Wireless Nation Report yesterday (3 June) which shows unconnected hospitality businesses could be losing out on customer loyalty, with 87 per cent of customers claiming to...

TGI Friday's will open at Liverpool ONE this spring and at Silverburn in the autumn

TGI's takes two shopping centre sites

By Luke Nicholls

American restaurant chain TGI Friday’s is ploughing on with its expansion across the UK, having secured two new units at shopping centre developments in Glasgow and Liverpool.

Bluewater, which opened 13 years ago today, will see Byron and Union Jacks added to its growing F&B portfolio

Byron and Union Jacks to open restaurants at Bluewater

By Luke Nicholls

Byron and Union Jacks are the latest restaurants to recognise the business potential of high-footfall shopping centre locations, with the opening of two new sites at Bluewater in the coming months. 

TGI Friday's Karen Forrester named best individual retailer

TGI Friday's Karen Forrester named best individual retailer

By Peter Ruddick

Karen Forrester, managing director of TGI Friday’s in the UK, has been named Best Individual at this year’s Retailers’ Retailer of the Year Awards where Cote, Brasserie Blanc and Alex Reilley at Loungers were also winners.

Labour calls for VAT cut

Labour calls for VAT cut

By Lorraine Heller

The Labour Party has called for a temporary cut in VAT to 17.5 per cent as it embarks on a campaign to rejuvenate Britain’s high streets.

Spirit rolls out graduate trainee scheme

Spirit rolls out graduate trainee scheme

By Emma Eversham

Pub company Spirit has decided to roll out a graduate trainee scheme across its entire estate following a successful trial in its city and urban pubs.

Pubs and restaurants suffer post-bank holiday slump

Pubs and restaurants suffer post-bank holiday slump

By Emma Eversham

Pub and restaurant chains suffered a slump in sales in May following April's bank holidays, but performed better than retail according to latest figures from the Coffer Peach Business Tracker.