10 ways to respond to online reviews


10 ways to respond to online reviews

By RJ Friedlander

ReviewPro CEO and founder RJ Friedlander gives his 10 top tips for hoteliers and restaurateurs responding to online reviews.

The new TV show follows a similar ‘Cutting Edge’ documentary in 2011 and a subsequent intense period of publicity surrounding review websites

Victims of bad reviews sought for new Channel 4 TV show

By Luke Nicholls

Hotel Inspector and Country House Rescue star Ruth Watson is on the lookout for restaurant, hotel and bar owners who feel they have been unfairly treated on social media or negatively reviewed through websites such as TripAdvisor, for a new Channel 4...


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