Oklava founders Selin Kiazim and Laura Christie have launched a hospitality consultancy business aimed at supporting chefs and restaurateurs with the development of new concepts.
Many operators are throwing everything they have at outdoor dining this April and beyond. But will the industry make hay while the sun shines or will the whole exercise be a damp squib?
Selin Kiazim says the reopening of her restaurants post lockdown has given her a blank canvas on which to draw on, which is why the time is right for her to scrap service charge.