Service Charge

Harrods staff demand greater control over tips

Harrods staff demand greater control over tips

By Sophie Witts

Restaurant workers at Harrods are calling on the store to allow staff to vote on who distributes their tips in the latest row over the use of service charges.

The top 5 stories in hospitality – 12/12-16/12

The top 5 stories in hospitality – 12/12-16/12

By Hannah Thompson

From service charge controversy at Le Gavroche, and Gary Usher's crowdfunding, to a £403m deal for Punch pubs, we round up the industry's biggest stories this week

Unite to hold fair tips protest outside Fortnum & Mason

Unite to hold fair tips protest outside Fortnum & Mason

By Emma Eversham

Fair tips campaigners from Unite will gather outside Fortnum & Mason later today (Thursday) in protest at what they say is a 'Scrooge-like' raid on staff wages and service charge payments at the luxury store's restaurants. 

Michel Roux Jr scraps tipping at Le Gavroche

Michel Roux Jr scraps tipping at Le Gavroche

By Hannah Thompson

Michel Roux Jr, owner with his family of the two Michelin-starred Le Gavroche restaurant in London’s Mayfair, is to scrap tipping in favour of including a service charge on all bills.

Tips scandal: Unite protest targets STK at ME London Hotel

Tips scandal: Unite protest targets STK at ME London Hotel

By Liam Garrahan

Trade union Unite staged a protest against STK London at its ME London Hotel on Friday, amidst claims that its 15 per cent service charge is being used to increase the salaries of four senior managers by as much as £50k a year each.

Stuart Darlington has written a practical guide for hospitality operators to ensure they are fully prepared before signing a commercial lease

ASK THE EXPERTS

How to avoid costly hidden liabilities when acquiring a lease

By Stuart Darlington

Stuart Darlington, partner real estate at Michael Simkins LLP and author of A Tenant’s Practical Guide to Commercial Leases, talks through the steps operators should follow when acquiring a commercial lease. 

Top tips: A New York restaurant has asked diners to refrain from tipping - it has sparked a debate on the benefits, or otherwise, of banning tipping

Tipping Point: Should UK restaurants ban tipping?

By Peter Ruddick

UK restaurateurs and front-of-house staff have slammed the decision of a New York restaurant to outlaw tipping, calling the move 'ridiculous' and one that should not be adopted by venues on this side of the pond.

The Price of Confusion

The Price of Confusion

By Restaurant Magazine

It’s time to sort out the inconsistencies surrounding service charge in the uk. That’s our mission for 2007 and we need you to lead the debate. By 2008 we hope to have a solution that suits everybody.