Staff

Funding shortage pauses Hospitality Rising campaign

12-Apr-2024 By James McAllister

Hospitality recruitment initiative Hospitality Rising has paused its ‘Rise Fast, Work Young’ campaign with founder Mark McCulloch saying funding is not available at present for it to continue.

Rise in pay for UK restaurant workers outpacing other countries

29-Feb-2024 By Restaurant

Base wages of restaurant workers in the UK are rising faster than their US and North American counterparts, new data has revealed.

Ofcom rejects BrewDog complaint over BBC documentary

21-Feb-2024 By Shwetali Sapte

Ofcom has rejected a complaint made by BrewDog alleging unfair treatment and infringement of privacy in a BBC documentary.

More than a fifth of UK hospitality employees ‘working multiple jobs’

16-Feb-2024 By James McAllister

More than a fifth of British hospitality workers now have more than one job with different employers in order to financially sustain themselves, according to a new data report.

The Lowdown: changes to Skilled Worker visas

19-Jan-2024 By Joe Lutrario

The Government has released important new information about its changes to a means of employing staff from abroad that has been a 'lifeline' for some parts of the hospitality industry.

Hospitality vacancies fall ‘considerably’ but remain above pre-Covid levels

17-Jan-2024 By James McAllister

Hospitality vacancies fell to 112,000 at the end of 2023, according to new figures from the Office for National Statistics (ONS), down from 147,000 at the same time in 2022.

Hospitality labour shortages set to 'worsen' under new immigration plans

05-Dec-2023 By James McAllister

Hospitality leaders have warned new immigration rules that will raise the minimum salary for a skilled worker visa will ‘further shrink’ the talent pool businesses are recruiting from.

Waiters refuse to cooperate with new tipping policy at Miller & Carter restaurants

27-Oct-2023 By James McAllister

Over 100 waiters across five Miller & Carter restaurants have said they will no longer cooperate with a new tipping policy that’s been labelled ‘deeply unfair’ by the Unite Union.

Miller & Carter criticised for ‘deeply unfair’ new tipping policy

19-Oct-2023 By James McAllister

Miller & Carter is facing criticism for a new policy that requires front-of-house staff to 'tip-out' up to 2% of gross sales to the kitchen, bar and management.

More than two in five employees considering career outside hospitality despite rise in job satisfaction

19-Oct-2023 By James McAllister

More than two in five hospitality employees are still considering a career outside of industry despite a significant increase in job satisfaction figures across the sector, new research shows.

‘Surprise’ increase in hospitality vacancies prompts call for action

17-Oct-2023 By James McAllister

Hospitality vacancies are on the rise again following five months of consecutive decreases.

World’s first free-to-use hospitality job portal launches

09-Oct-2023 By Restaurant

The world’s first free-to-use global job portal has been launched to help job seekers and employers across the world fill hospitality positions.

Hospitality Rising hits 250,000 job applications as one in three jobseekers considers working in sector

05-Oct-2023 By James McAllister

Hospitality recruitment initiative Hospitality Rising has generated 250,000 job applications over the year since launching its ‘Rise Fast, Work Young’ campaign.

Failure to add hospitality roles to Shortage Occupation List ‘holding sector back reaching full potential’

04-Oct-2023 By James McAllister

UKHospitality has criticised the decision not to add chef roles to the UK's Shortage Occupation List, saying it ‘demonstrates a lack of understanding and outdated perception’ of hospitality recruitment.

The Restaurant Staffing Report - download your free copy

26-Sep-2023 By Restaurant

Restaurant has created a free staffing report looking at the recruitment challenges.

Seven ways to improve staff retention

11-Aug-2023 By Polly Robinson

Coach and hospitality leadership trainer Polly Robinson on the importance of checking in on staff and making them feel seen, heard and valued.

Sunak urged to reassess rise in worker visa fees

08-Aug-2023 By James McAllister

Rishi Sunak is facing calls to rethink a planned increase in visa fees for migrant workers amid fears it will harm the UK’s competitiveness and efforts to plug labour shortages.

Industry veterans launch scholarship scheme to 'develop the hospitality leaders of tomorrow’

28-Jul-2023 By James McAllister

A group of hospitality veterans have launched a pilot training scheme which aims to develop 'tomorrow's managers and leaders of the hospitality industry'.

40% of hospitality workers suffer bullying disguised as banter

21-Jul-2023 By Restaurant

Nearly 40% of people working in UK hospitality have experienced bullying disguised as banter, according to new research.

Government considers hospitality ‘boot camps’ to tackle recruitment crisis

17-Jul-2023 By James McAllister

The Government is considering the use of hospitality ‘boot camps’ to help unemployed people to find work or in the sector.

Hospitality workforce shortage creating ‘serious crisis’ as Tory MP admits UK needs more EU workers

10-Jul-2023 By James McAllister

Hospitality businesses fear they will struggle to cope over the summer holiday season, amid a warning that ongoing staffing struggles are creating a ‘serious crisis’ within the sector.

The Coconut Tree delays paying wages as it struggles with ‘unforeseen costs’

09-Jun-2023 By James McAllister

Sri Lankan restaurant group The Coconut Tree has told employees that payment of their wages for May have been delayed because of ‘unforeseen costs to the business’.

UKHospitality: ‘chef vacancies need urgent action’

01-Jun-2023 By James McAllister

UKHospitality has reiterated calls for chefs to be added to the UK’s shortage occupation list, which would make it easier for businesses to recruit them from overseas.

PizzaExpress cuts hours for waiting staff in job role shakeup

18-May-2023 By Restaurant

PizzaExpress is to slash hours for hundreds of its waiting staff and hand their duties over to restaurant managers, in a move that has been met with resistance from employees.

Recruitment shortages 'continue to hold back growth' despite significant fall in vacancies

17-May-2023 By James McAllister

UKHospitality has warned recruitment shortages across the sector are 'continuing to hold back growth', despite a 'significant' drop in vacancies in the last year.

National Waiters’ Day race to make its return

28-Apr-2023 By Restaurant

National Waiters’ Day race will return after a three-year break as part of the London Hospitality Festival.

The Lowdown: staff meals

21-Apr-2023 By Joe Lutrario

US-themed casual dining chain Fridays has chosen to defy industry norms by ditching free staff food.

Hospitality faces ‘summer slump’ without action to alleviate recruitment challenges

18-Apr-2023 By James McAllister

UKHospitality has warned that businesses face a ‘summer slump’ unless the Government takes action to alleviate recruitment challenges that continue to dog the sector.

Brunning & Price: your career in hospitality begins here

12-Apr-2023 By Sponsored content

Pub group Brunning & Price is on a mission to break the stigma surrounding hospitality as a profession and show why it is a great place to forge a career.

Rudy’s to launch pizzaiolo training academy

06-Apr-2023 By James McAllister

Rudy’s Pizza is to become the latest restaurant operator to launch an academy to train new recruits.

Industry left frustrated after hospitality excluded from UK shortage occupation list

21-Mar-2023 By James McAllister

Industry leaders have criticised the decision not to add hospitality roles to the UK's shortage occupation list, with one trade body describing the situation as 'disappointing'.

The Lowdown: Fred’s Last Resort

17-Mar-2023 By James McAllister

Fred Sirieix is tackling the sector’s recruitment crisis once again with a new TV show which sees a dozen young Brits battle it out for a job in high-end hospitality.

Confidence in recruitment remains low despite drop in vacancies

09-Mar-2023 By James McAllister

Labour shortages at Britain’s top managed hospitality groups may be starting to ease, but confidence in recruitment across the sector remains low, according to new research,

'Surge' in UK workers seeking hospitality jobs

07-Mar-2023 By James McAllister

The number of UK workers seeking jobs in hospitality has 'surged' over recent months, according to new data from Caterer.com, with a 'tremendous uplift' in job applications per vacancy.

Ministers look to add hospitality to UK shortage occupation list

06-Mar-2023 By James McAllister

Ministers are looking into adding hospitality to the UK's shortage occupation list, which would make it easier for businesses to recruit from overseas.

Hospitality faces ‘incredibly challenging’ recruitment landscape

15-Feb-2023 By Georgi Gyton

Vacancy rates are still 72% higher than they were pre-pandemic, according to the latest labour market data from the ONS.

Honest Burgers proposes to scrap paid breaks

14-Feb-2023 By Georgi Gyton

Honest Burgers is looking to scrap paid breaks for staff, which it introduced during the pandemic.

Staff headcounts remain 11% lower than 2019

03-Feb-2023 By James McAllister

Overall staff headcounts in hospitality were 5% higher in December 2022 compared to 2021, but remain 11% lower than in 2019, according to the latest figures from Fourth.

Hospitality Rising hits 55,000 job applications

02-Feb-2023 By Restaurant

Hospitality recruitment initiative Hospitality Rising has hit 55,000 job applications 12 weeks after the launch of its ‘Rise Fast, Work Young’ campaign.

UK hospitality staffing shortages 'less severe' than other countries, claims report

31-Jan-2023 By Restaurant

The UK hospitality sector has high staff retention levels compared to other European countries despite the current staffing crisis it faces, according to new research.

Average wages for hospitality workers rise 53% in a decade

30-Jan-2023 By James McAllister

The hospitality sector has recorded the fastest-rising wages in the UK over the past decade with average weekly earnings for full-time workers rising 53% between 2012 and 2022.

BrewDog to roll out mental health and wellbeing programme

26-Jan-2023 By Georgi Gyton

BrewDog is to roll out a new mental health and wellbeing programme to its 3,000 staff globally.

Third of hospitality businesses reducing opening hours over Christmas due to staff shortages

14-Dec-2022 By James McAllister

A third of hospitality businesses have been forced to reduce opening hours over the Christmas period as a result of ongoing staff shortages, according to the latest Future Shock report.

UKHospitality launches guide to recruiting over 50s

08-Dec-2022 By Georgi Gyton

UKHospitality has published guidance for businesses looking to recruit the ‘untapped potential’ of the over-50s.

Operators concerned about staff shortages over Christmas

25-Nov-2022 By Shwetali Sapte

More than six in ten hospitality operators are concerned about staff shortages this Christmas, according to a survey by consultancy KAM and recruitment campaign Hospitality Rising.

One in nine hospitality jobs still vacant despite growing headcount

22-Nov-2022 By James McAllister

One in nine hospitality jobs remain vacant despite recent improvements in recruitment, new surveys from CGA by NielsenIQ and Fourth reveal.

KFC taking new approach to recruitment

14-Nov-2022 By Georgi Gyton

KFC is taking a new approach to recruitment with the launch of its new employability programme called Hatch.

Thomasina Miers: "We could open more restaurants if we had the staff"

11-Nov-2022 By Restaurant

Wahaca co-founder Thomasina Miers has said the staffing shortage in the hospitality sector is forcing the restaurant group to turn down bookings and halt its expansion plans.

Jason Atherton faces restaurant closures as staffing struggles persist

01-Nov-2022 By James McAllister

Chef Jason Atherton has warned he may have to mothball a number of his London restaurants in the new year if the recruitment crisis plaguing the sector does not ease.

More staff leaving sector now than during the pandemic

01-Nov-2022 By Restaurant

More staff are leaving jobs in hospitality now than at any time since the start of the pandemic, new data shows.