High street hospitality chains including McDonald's, Starbucks and Pizza Hut have announced they will pause business in Russia following its invasion of Ukraine.
Coffee chains such as Starbucks and Costa are at risk of ‘brand fatigue’ with customer loyalty beginning to waver, according to new research by Allegra and BRITA.
Restaurants have been advised to target their reward schemes at millennials after new research found young people are now the most loyal customer group.
The Plough in Harborne, Birmingham, has announced plans to invest £750k into the business to help it build a second floor with two private rooms and extend the ground floor by 40-covers.
Restaurant brands should make better use of data obtained through loyalty schemes such as cards and apps to create deals targeted to customer preferences.
Starbucks has announced a tie-in with POD, the healthy fast food concept, to sell selected items from its breakfast and lunch ranges at three Starbucks stores in central London under a trial period from Thursday (25 September).
Branded coffee shop sales rose by 9.3 per cent last year with 5,531 outlets turning over a total of £2.6bn according to latest figures from Allegra Strategies.
The festive period appeared to be one of the strongest on record for many restaurant and pub groups across the UK, despite the recent challenges to footfall caused by the extreme weather.
Petrol forecourt operator EuroGarages has taken on the leases of five former Little Chef sites for conversion to coffee shops under a licensing arrangement with Starbucks.
The first of 50 planned Australian coffee houses has opened in Liverpool, as part of a £12.5m investment by Green Cauldron Coffee to break into the UK market.
