Technology

Philip Eeles of Honest Burgers on using tech to keep his team motivated

08-Feb-2021 By Joe Lutrario

Honest Burgers has done a better job than most of keeping its teams engaged throughout the pandemic, using Workplace from Facebook to host everything from 80s-themed HIT classes to interactive conversations about mental health.

Hostech: back of house technology

Back for good: how back of house technology can transform your business

05-Feb-2021 By Fiona Griffiths

If there’s one thing those in the restaurant industry have learnt more than anything in the past 12 months, it’s the true value of back of house tech.

Hostech: Order and pay technology

Self-service kiosks - following the lead of fast food

03-Feb-2021 By Restaurant

The QSR sector has been the quickest to adopt technology such as self-service kiosks, and are so far reaping the benefits

Hostech 2021 to run as a month-long multimedia event in February

02-Feb-2021 By Restaurant

Hospitality technology event Hostech returns this February as a special month-long virtual event and editorial series, bringing you the latest developments in digital technology in the hospitality industry.

Hostech: Order and Pay technology

How mobile ordering and payment systems are putting power in the right hands

01-Feb-2021 By Restaurant

Order and pay technology will help revolutionise a post-pandemic restaurant sector.

Tech Hub

Why back of house should be front of mind

28-Oct-2020 By Restaurant

With so many systems and solutions available to help restaurants navigate the current pandemic, increase efficiencies and open up new revenue streams, never has back of house tech been so important.

Tech hub

Restaurant tech growing in importance among customers, research finds

07-Oct-2020 By Restaurant

Restaurant technology, including pay-at-table apps, has grown in importance among restaurant goers as a result of Government restrictions imposed to help stop the spread of Coronavirus, a new report has found.

The Lowdown: Robotazia

27-Aug-2020 By James McAllister

The UK's first 'robot-themed' restaurant, complete with droid waitresses, has opened in Milton Keynes.

TiPJAR receives 'significant investment' following rapid growth

25-Aug-2020 By James McAllister

Tip solutions business TiPJAR has received 'significant investment' from a group of Fourth Hospitality Software Solutions alumni including former COO Simon Bocca.

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Technology’s role in hospitality’s future success

07-Aug-2020 By Richard Carter

OrderPay co-founder Richard Carter on how why a frictionless customer experience will be critical to retaining existing customers and capturing next-generation loyalty.

The technology helping restaurants to trade safely post lockdown

15-Jul-2020 By Restaurant

From mobile ordering and payments to systems that can feed information to the Government’s Track and Trace system, here is some of the latest technology that’s helping restaurants to re-open for business safely and profitably.

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Putting the power in the customers' hands

14-Jul-2020 By Restaurant

With diners needing more reassurance with health and safety than ever before in a post lockdown world, now is the time for restaurant tech to shine

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Rupert Gutteridge: "Covid 19 is the catalyst for digital tech in restaurants"

13-Jul-2020 By Restaurant

Digital menus, pay-at-table apps and even robots that deliver food could become more prevalent in restaurants following the Coronavirus pandemic as businesses look at ways to reduce contact between staff and customers.

Technology

Ordamo publishes guide to help hospitality businesses reopen

02-Jul-2020 By Restaurant

A guide to help restaurants harness technology to reassure customers over health and safety concerns in a post-lockdown world has been published by contactless order and pay provider Ordamo.

Technology

App launches to help hospitality with NHS track and trace scheme

02-Jul-2020 By Restaurant

A free-to-use check in app that allows venues to easily capture customers details and help with the NHS track and trace scheme has been launched.

PAX app launched to help operators maintain customer contact tracing

01-Jul-2020 By James McAllister

Aussie chef Magnus Reid is launching an app to give operators a 'hassle-free way' of ensuring they maintain customer contact tracing once they reopen

TiPJAR announces partnership with Feed It Back

03-Jun-2020 By James McAllister

Tip solutions business TiPJAR has partnered with customer satisfaction aggregator Feed It Back.

Access Hospitality offering to help restaurants set up takeaway operation

23-Mar-2020 By James McAllister

Access Hospitality is offering to provide 'free software to help restaurant operators set up a takeaway, click and collect or delivery service'.

Back to the future: the best behind-the-scenes restaurant tech

03-Mar-2020 By Fiona Griffiths

Clever behind-the-scenes technology is being developed all the time to ease the pressure on back of house. Here’s what to look out for in 2020 and beyond.

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Five ways to solve common kitchen bottlenecks

28-Feb-2020 By Ashley Sheppard

As a restaurant operator you have one objective: create exceptional food, framed by stellar customer experience so that diners share newfound delight in your restaurant with others. Oh, and by the way, create repeat customers and brand ambassadors.

The Lowdown: Drone deliveries

27-Feb-2020 By James McAllister

Just Eat is trialling a drone delivery service to transport food from restaurants to customers

D&D launches app to help ease booking process at its restaurants

07-Feb-2020 By James McAllister

High-end restaurant group D&D London has launched an app that offers guests an ‘easier way’ to book a table at one of its locations.

‘Ethical alternative’ to food delivery apps launched

29-Jan-2020 By Joe Lutrario

Indian restaurateur Asad Khan has teamed up with the former marketing director of Just Eat to launch an ‘ethical alternative’ to the major food delivery apps.

Deliveroo to launch Edinburgh HQ

09-Jan-2020 By Sophie Witts

Deliveroo is to open a flagship headquarters in Edinburgh this year, which it says will create 70 high-skilled jobs.

Harnessing tech to balance ethics with costs

05-Dec-2019 By Eloise Sheppard

Call Systems Technology's managing director on the role technology can play in serving ethical food and drink

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Bank card-linked marketing finally available to everyone

07-Oct-2019 By Tail

Taking advantage of new open banking regulation, Tail is opening the bank marketing channel to smaller operators.

TiPJAR set to expand following trial period

26-Sep-2019 By James McAllister

TiPJAR, the tip solutions business owned by BrewDog retail director James Brown and Rosa’s Thai co-founder Alex Moore, has begun rolling out to restaurants, beginning with Honest Burgers.

Push the button

23-Sep-2019 By Fiona Griffiths

Our annual analysis of the restaurant technology landscape contains insight from the biggest in the business.

Inamo seeks equity partner to support expansion

12-Aug-2019 By Sophie Witts

Inamo, the technology-driven restaurant group, is seeking an equity partner to support its next stage of expansion.

The Lowdown: Theresa the robotic waitress

08-Aug-2019 By James McAllister

Tea room and restaurant chain The Tea Terrace claims to be the first in the UK and Europe to order in a robotic waitress to serve its customers.

OpenTable and Quandoo to integrate restaurant bookings

06-Aug-2019 By Sophie Witts

Rival restaurant booking sites OpenTable and Quandoo have agreed a deal that will allow their restaurant partners to be booked across both platforms.

The art of social listening

09-Jul-2019 By Eloise Sheppard

Call Systems Technology's managing director on why it's vital to be part of the online conversation.

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Smart thinking: How attitudes to mobile tech are changing

16-May-2019 By Joe Lutrario

Mobile technology is fast moving and complex, but with the right partner restaurants can use it to boost spend, manage operational pain points and generate crucial data.

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Four trends set to deliver restaurant gold in 2019

13-May-2019 By Ashley Sheppard

QSR Automations vice president of sales Ashley Sheppard on ghost restaurants, automation, recipe reading tech and booking through search.

Loyalty card: how technology can help up your customer marketing game

17-Apr-2019 By Fiona Griffiths

Securing repeat business is a critical part of running a successful restaurant. While it can be challenging to cut through the digital noise, technology can be a huge asset for savvy operators.

Sponsored by QSR Automations

Connecting the dots: all you need to know about back of house tech

04-Mar-2019 By Fiona Griffiths

Name any task that you need to perform in your restaurant – or restaurants – and there will be a technological solution for it.

Is cash’s number up? The pros and cons of going cashless

05-Feb-2019 By Tony Naylor

Restaurants across the country are going card only in a bid to speed up service, reduce bank payments and increase security. But with some calling the move classist and elitist, should you cash in on the trend for cashless?

Third of younger diners avoid restaurants with no online presence

10-Dec-2018 By Sophie Witts

A third of 18-24-year-olds would not eat at a restaurant that has no online menu or social media presence, according to research from Barclaycard.

The Lowdown: Phones in restaurants

29-Nov-2018 By Joe Lutrario

Frankie & Benny’s is - ahem - ringing the changes by asking diners to lock away their phones prior to sitting down

The 13 latest gadgets to kit out your restaurant

08-Nov-2018 By Restaurant magazine

From established technology including pagers and waterbaths to new innovations like machines that convert glass to safe and easily disposable sand, Restaurant brings you the latest must-have gadgets.

21st century hospitality: have restaurants been too slow to exploit technology?

06-Nov-2018 By Tony Naylor

Smaller independent restaurants tend to run scared of ‘faceless’ technology, but from no-shows to personalising your offer, liberation is nigh.

GUEST TECHNOLOGY EDITOR

Christmas is coming: give the gift of experience

05-Nov-2018 By Eloise Sheppard

Restaurants need to raise their tech game to ensure the customer experience is slicker than ever during the festive period, says Call Systems Technology managing director Eloise Sheppard.

Tossed reaps benefits of turning restaurants cashless

21-Sep-2018 By Sophie Witts

The food and commercial director of Tossed has said its “controversial” decision to become cashless has resulted in “massive benefits” for its restaurants.

Does your online reputation hang in the balance?

20-Sep-2018 By Restaurant Magazine

Restaurants must harness the power of the internet if they want to boost and maintain their reputation

A byte to eat? Cryptocurrency's coming to dinner

06-Sep-2018 By Eloise Sheppard

Call Systems Technology managing director Eloise Sheppard on how cryptocurrency could soon be part of the restaurant world.

Machine learning: what’s next for in-restaurant tech

04-Sep-2018 By Fiona Griffiths

We speak to the people behind some of the sector’s most influential technology companies to find out what's going to be shaking up restaurant technology over the next few years.

The Fab Four: four key tech areas shaping how restaurants are run

31-Aug-2018 By Georgia Bronte

There’s a plethora of technology solutions available online to help hospitality businesses improve operations and achieve efficiency savings.

Letting tech take care of itself

23-Jul-2018 By Eloise Sheppard

Call Systems Technology managing director Eloise Sheppard on the clever behind the scenes technology that can help restaurant navigate the recently introduced GDPR regulations.

The Candy Crush effect: four ways learning through gamification can boost staff morale

30-May-2018 By Steve Elcock

How learning through ‘games’ can help you improve team engagement and productivity

Dynamic pricing: why restaurants are using airline tactics

21-May-2018 By Restaurant magazine

Pioneered by airlines and hotels and now commonplace in many industries, dynamic pricing sees the cost of goods and services fluctuate according to demand.