Technology

In partnership with Nestlé Professional

Nestlé Professional’s Paul Lumley on today's on demand culture

22-Aug-2017 By Paul Lumley

Not so long ago, lunches were long, mealtimes took place around a table and queuing for dinner was commonplace. Fast forward a decade and it’s a very different picture. In this article, Nestlé Professional brand & communications manager, Paul Lumley,...

Personal service still paramount despite rise in restaurant tech

02-Nov-2016 By Hannah Thompson

Personal and attentive service is still the most important thing in restaurants, despite the rise in mobile ordering and payment technology, a new report suggests.

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How to balance hospitality and technology

02-Nov-2015 By Liam Garrahan

Adrian Valeriano, vice president UK of OpenTable tells us how you can get the most from the latest innovations in the world of technology.

Technology could help attract youth into industry, says Hotel Inspector Alex Polizzi

16-Oct-2014 By Melodie Michel

Giving the opening keynote speech at the Annual Hotel Conference 2014, Alex Polizzi, who presents the TV show Hotel Inspector, explained that though technology has a role to play in today’s hotel sector, nothing can replace human interaction in customer...

Customer-focused technology: Complete control

24-Feb-2014 By Luke Nicholls

So you’ve enticed your customer with an efficient mobile booking service and wowed them with portable EPoS devices and super-fast Wi-Fi. In the third part of this special feature, we look at how you can use technology to encourage that customer to visit...