The rise of the restaurant chatbot


The rise of the restaurant chatbot

By Eloise Sheppard

Smartphones are crowded spaces these days, with some commentators even saying the app revolution is over. Instead, attention has turned to bots, specifically chatbots, which use artificial intelligence to hold automated conversations with consumers.

Steve and Claire Love whose Birmingham restaurant Loves Restaurant will close at the end of the month

Loves Restaurant in Birmingham to close

By Emma Eversham

Steve and Claire Love, the owners of Loves Restaurant in Birmingham are closing the business after six years to allow Steve to focus on the Bocuse d'Or and Claire to pursue her wine business. 

Many closed sites are finding new owners and being reopened as pubs

Demand for pubs despite closures

By Martyn Leek

Property agent Christie & Co has reported that more than 60 per cent of the closed freehold sites it has sold this year have reopened as pubs

The Real Food Festival launches at Borough Market

The Real Food Festival launches at Borough Market

By Emma Eversham

The Real Food Festival is now present at London's Borough Market every Thursday . BigHospitality was there at the launch of the new initiative. Watch the video for more.

Hotels are warned to keep a 'tight rein' on costs to help them get through the autumn

Autumn 'critical time' for hotels

By Emma Eversham

KPMG predicts that this autumn will be a critical period in the future success of the UK's hotel companies as summer holidays come to an end and corporate business remains slow


Follow us



Hospitality Guides

View more

Featured Suppliers

All suppliers