Time

The rise of the restaurant chatbot

Opinion

The rise of the restaurant chatbot

By Eloise Sheppard

Smartphones are crowded spaces these days, with some commentators even saying the app revolution is over. Instead, attention has turned to bots, specifically chatbots, which use artificial intelligence to hold automated conversations with consumers.

Steve and Claire Love whose Birmingham restaurant Loves Restaurant will close at the end of the month

Loves Restaurant in Birmingham to close

By Emma Eversham

Steve and Claire Love, the owners of Loves Restaurant in Birmingham are closing the business after six years to allow Steve to focus on the Bocuse d'Or and Claire to pursue her wine business. 

Autumn 'critical time' for hotels

Autumn 'critical time' for hotels

By Emma Eversham

KPMG predicts that this autumn will be a critical period in the future success of the UK's hotel companies as summer holidays come to an end and corporate business remains slow

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