Uk

Rushed service puts more than a quarter of diners off a restaurant according to Waitrose Good Food Guide's Dining Out Survey. Photo: Thinkstock/Maxin Kabb

Rushed service biggest turn-off for diners

By Emma Eversham

Being rushed through a meal to give up a table is the biggest annoyance for 26 per cent of diners, while staff getting an order wrong is also likely to make 25 per cent of them grumpy according to survey by Waitrose Good Food Guide. 

Average room rate in UK's hotels rises 4%

Average room rate in UK's hotels rises 4%

By Emma Eversham

The average room rate across the UK’s hotels rose 4 per cent in 2015 with hotels in cities outside the capital seeing the biggest rise according to the latest Hotel Price Index from Hotels.com

Restaurant trends to watch in 2016

Restaurant trends to watch in 2016

By Sophie Witts

A boom in tech-driven delivery, rising staff wages and changes to tipping laws: BigHospitality predicts what's on the menu for the restaurant industry in 2016.

Whitbread has pledged to create 6,000 apprenticeships within five years

Whitbread announce 2020 sustainability and jobs targets

By Sophie Witts

Whitbread PLC, owner of Costa and Premier Inn, has committed to reducing its environmental footprint and creating 15,000 new jobs by 2020 as part of its Good Together corporate responsibility programme.

Smaller operators are driving growth by expanding across the UK high street

Small restaurant brands upbeat about expansion

By Sophie Witts

Over half (54 per cent) of small UK foodservice entrepreneurs are planning to open more than five outlets in the next 12 months, according to Horizon’s latest Ones to Watch survey.

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