Zagat Survey

On top of the world: The Black Swan at Oldstead

On top of the world: The Black Swan at Oldstead

By Stefan Chomka

How did a struggling pub in the middle of nowhere get named the best restaurant in the world (according to TripAdvisor)? With blood, sweat, tears and a lot of beetroot.

(Top-left to bottom-right): Ametsa, Social Eating House, Outlaw's at the Capital and Dinner by Heston Blumenthal were all triumphant this year

Michelin Guide 2014: Chefs celebrate new stars

By Emma Eversham & Luke Nicholls

With Michelin upgrading two restaurants to two-star status and awarding 15 restaurants with their first star, BigHospitality has caught up with some of the chefs who are celebrating their awards in the Michelin Guide Great Britain & Ireland 2014.

More than half of the SMG survey respondents are anticipating poor customer service when having Christmas dinner at a restaurant

Service standards hold the key to profitable Christmas for restaurants

By Luke Nicholls

Restaurants across the UK are being urged to focus on providing first-class customer service and nurturing customer relationships throughout the festive period after a survey found that December is seen by diners as the worst month to eat out in terms...

Tom Aikens

Pearls of Wisdom: Tom Aikens

By Stefan Chomka

Tom Aikens was the youngest British chef to win two Michelin stars and is chef patron at Tom Aikens in Chelsea


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