Tipping - Hospitality

Implementation of Tips Bill delayed until October

23-Apr-2024 By James McAllister

The implementation of a new tipping law has been pushed back from July to October to allow more time for businesses to introduce any changes required.

Ping Pong to trial 15% ‘brand charge’ ahead of tipping law introduction

03-Apr-2024 By James McAllister

London-based dim sum chain Ping Pong has scrapped service charge and is replacing it with a discretionary 15% ‘brand charge’ to fund wage rises for all of its restaurant teams.

UKHospitality: "tipping code offers right level of flexibility for businesses"

22-Feb-2024 By Restaurant

UKHospitality has welcomed the proposed tipping code of practice that comes into force in July as the consultation period for the draft code comes to an end.

Government publishes tipping code of practise

18-Dec-2023 By James McAllister

The Government has published a draft code of practice on the fair and transparent distribution of tips, which will come into effect on 1 July 2024.

Ask the Experts: tipping

06-Nov-2023 By Restaurant

Everything you need to know about tipping, including what the Employment (Allocation of Tips) Act means for your business and the pros and cons of using tronc.

Waiters refuse to cooperate with new tipping policy at Miller & Carter restaurants

27-Oct-2023 By James McAllister

Over 100 waiters across five Miller & Carter restaurants have said they will no longer cooperate with a new tipping policy that’s been labelled ‘deeply unfair’ by the Unite Union.

Friday five: the week's top hospitality stories

20-Oct-2023 By Restaurant

A new restaurant from Dipna Anand, the sale of D&D London, and a row over tips at Miller & Carter are among the week's most-read stories.

Miller & Carter criticised for ‘deeply unfair’ new tipping policy

19-Oct-2023 By James McAllister

Miller & Carter is facing criticism for a new policy that requires front-of-house staff to 'tip-out' up to 2% of gross sales to the kitchen, bar and management.

Tips down 7% on last year

05-Sep-2023 By Joe Lutrario

The average value for tips across Britain has fallen to £5.60 per transaction, down 7% on 2022.

Five things restaurateurs must consider ahead of the new Tips Bill

05-Jul-2023 By Restaurant

A new law ensuring hospitality staff receive all money left to them in tips is coming. Here’s what you need to know.

Tips Bill expected to come into force in 2024

03-May-2023 By James McAllister

A new law designed to ensure hospitality staff receive all the money left to them in tips by customers will likely come into force in 2024, the Government has announced.

Tips Bill to become law after clearing House of Lords

24-Apr-2023 By James McAllister

A private member's bill intended to ensure hospitality staff receive all the money left to them in tips by customers is set to become law after clearing the House of Lords.

The Lowdown: The new tipping bill

27-Jan-2023 By James McAllister

After years of political back-and-forth, legislation intended to ensure hospitality staff receive all the money left to them in tips by customers is now closer than ever to becoming law.

Tips Bill moves closer to becoming law as it clears Commons

20-Jan-2023 By James McAllister

A private member's bill intended to ensure hospitality staff receive all the money left to them in tips by customers is closer to becoming law after clearing the Commons.

Tip deductions costing UK hospitality workers £200m a year, Labour claims

17-Oct-2022 By James McAllister

Labour has pledged to 'stamp out' unfair tip deductions, claiming that hospitality and leisure workers are missing out on around £200m a year.

UKHospitality welcomes second reading of 'Tips Bill'

15-Jul-2022 By Restaurant

A private members’ bill that would require employers to ensure all tips and service charges they receive are paid to workers in full has had its second reading in Parliament.

'Disappointment' as Government shelves plans for tipping legislation

06-May-2022 By James McAllister

Plans to introduce legislation prohibiting hospitality firms from taking a proportion of staff tips or service charge have been shelved, with one industry body describing the move as 'disappointing'.

ADVICE

Five steps to take towards moving to a ‘service included’ model

04-Oct-2021 By Hussein Ahmad

What businesses need to consider before moving to a ‘service included’ model.

Legislation to be introduced to ban hospitality operators from keeping staff tips

20-Sep-2021 By James McAllister

The Government is set to bring forward legislation this week that will ban restaurants and pubs from keeping tips meant for staff.

TiPJAR raises £1m through Crowdcube raise

27-Aug-2021 By James McAllister

Cashless tipping platform TiPJAR has so far raised more than £1m through its latest round of investment on Crowdcube, having smashed its original funding target of £400,000 in hours.

Friday five: the week's top news stories

02-Jul-2021 By Restaurant

The 'unmanageable' test and trace system for hospitality businesses dominated this week's news stories, with restaurant businesses claiming it is creating a lockdown in all but name.

Tips Bill could see operators lose power over service charge

28-Jun-2021 By Georgi Gyton

A proposed Tips Bill could see restaurants and pubs lose the power to deduct money received by staff in tips should it be passed by Parliament.

Sacha Lord calls for fair tipping policy amid warning of a post-Covid decline in gratuities

15-Apr-2021 By James McAllister

Greater Manchester's night time economy advisor Sacha Lord is calling for an industry-wide fair tipping policy amid warnings of a post-Covid decline in customers leaving gratuities.

Comment

Service included - calling time on tipping

15-Apr-2021 By Ed Thaw

A well-run TRONC scheme might seem the most equable way to run a business, but there’s still too much grey and too much scope for abuse.

HMRC clears TiPJAR for “tipping and tronc revolution”

15-Feb-2021 By Joe Lutrario

TiPJAR has been cleared by HMRC in what the cashless tipping solution is hailing as a breakthrough that could change the way tips and gratuities are handled.

TiPJAR receives 'significant investment' following rapid growth

25-Aug-2020 By James McAllister

Tip solutions business TiPJAR has received 'significant investment' from a group of Fourth Hospitality Software Solutions alumni including former COO Simon Bocca.

TiPJAR announces partnership with Feed It Back

03-Jun-2020 By James McAllister

Tip solutions business TiPJAR has partnered with customer satisfaction aggregator Feed It Back.

Industry reacts to new tipping bill with vigilance

15-Oct-2019 By James McAllister

The government’s pledge to deliver new legislation requiring employers to pass on tips paid to workers in full has been met with concern by the hospitality sector.

TiPJAR set to expand following trial period

26-Sep-2019 By James McAllister

TiPJAR, the tip solutions business owned by BrewDog retail director James Brown and Rosa’s Thai co-founder Alex Moore, has begun rolling out to restaurants, beginning with Honest Burgers.

Cashless tipping system to be launched

26-Jun-2019 By James McAllister

Rosa’s Thai co-founder Alex Moore and BrewDog’s retail director James Brown are to launch a new venture that they say will ‘revolutionise the world of tipping’.