Analysis of all the latest consumer trends and industry reports to help you operate your business more effectively.
03-Jul-2015 - Here's a roundup of the top stories you've been reading this week on BigHospitality.
03-Jul-2015 - Online reviews play an increasingly important role in driving hotel room bookings, so what factors can trigger different types of consumers to book?
03-Jul-2015 - Restaurant brands should make better use of data obtained through loyalty schemes such as cards and apps to create deals targeted to customer preferences.
03-Jul-2015 - An ongoing reluctance by consumers to trade up to more expensive menu items is squeezing restaurant profits, according to exclusive research.
02-Jul-2015 - Fine-dining chefs and restaurateurs are making continued moves to make their offerings more relaxed and informal as the world of gastronomy shifts towards 'a new era of casual dining'.
30-Jun-2015 - Hotel companies would cater better for smartphone-using guests if their business developed an app, a report by TripAdvisor has found.
26-Jun-2015 - Regional hotel chains continued to experience mixed year-on-year profit growth across the UK in May, as London sites registered a decline.
25-Jun-2015 - The campaign to Cut Tourism VAT has placed renewed pressure on the government after a study revealed that lowering the tax could be worth £20bn to the UK.
25-Jun-2015 - Hospitality operators are being encouraged to better equip their staff with the skills to interact with disabled customers after a report found that 3.6 million are leaving restaurants, pubs and...
24-Jun-2015 - Wine sales have continued to fall in restaurants, pubs and hotels over the last three months with only sparkling and fortified wines bucking the trend.
24-Jun-2015 - The serviced apartment sector is receiving a boost as Europe’s largest operators are to open 3,500 units across 26 sites this year.
23-Jun-2015 - The restaurant industry could be losing out on up to £16bn in revenue every year because people fail to turn up for bookings, according to online reservation system ResDiary.
23-Jun-2015 - Network Rail is embracing street food as part of its vision to create destination stations as it plans to implement its London model in regional stations.
23-Jun-2015 - Late night venues are being unfairly harmed by regulation and reduced opening hours, a report by sociologist Professor Frank Furedi on behalf of the Night Time Industries Association (NTIA) has...
22-Jun-2015 - The average Brit is spending an estimated 15 per cent of their monthly budget on leisure spend, according to new research by VoucherCodes.co.uk.
19-Jun-2015 - The government has launched an investigation in to the prevalence of ‘fake’ online reviews and paid-for endorsements after finding evidence of potentially unlawful practice.
16-Jun-2015 - Imbibe Live, the annual exhibition for anyone who sources, buys or serves drinks in the licensed on-trade is back. Here's our round-up of what's on at this year's show.
16-Jun-2015 - Sharing a brand story and telling customers why a product is special using imagery to create an emotional connection will increase sales and encourage brand loyalty.
15-Jun-2015 - A boom in pub and restaurant operators opening new sites outside of London saw collective like-for-like sales across the sector grow 2.1 per cent in May against the same month...
11-Jun-2015 - Consumer demand for hourly daytime micro-stays in UK hotels is continuing to rise across the country, according to booking website dayuse-hotels.com.
10-Jun-2015 - Including plenty of photos and displaying room rates in the right currency are some of the ways hoteliers can guarantee that guests book direct through their own websites rather than...
10-Jun-2015 - Hotel and restaurant brands must adapt their websites to work across multiple online platforms, according to new research from Google.
09-Jun-2015 - The coffee market represents a 'strong opportunity' for pubs to generate extra revenue, but operators must do more to meet customer demand.
09-Jun-2015 - Consumer spending on eating and drinking-out reached a record peak in May, according to the latest Barclaycard Consumer Spending report.
08-Jun-2015 - Restaurants, pubs and hotels are being urged to make the most of quality UK-grown produce and low food inflation to trial new menu ideas.