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Trends & Reports

Analysis of all the latest consumer trends and industry reports to help you operate your business more effectively.

Beer duty cut supports 16,000 jobs, report finds

01-Oct-2014 - Two consecutive beer duty cuts have boosted sales, investment and employment in the pub sector at very little cost to the government, a new report has found.

Elior acquires Lexington to expand London presence

01-Oct-2014 - Contract catering company Elior has acquired City of London firm Lexington as part of its UK growth strategy. 

Record summer for Glasgow hotels

30-Sep-2014 - Glasgow hotels enjoyed a strong performance in August, closing a record summer boosted by sporting events.

British tops list of UK diners’ favourite foods

29-Sep-2014 - British food is still the nation’s favourite according to Travelzoo’s latest survey on eating out preferences.

'Informed but informal' dominates dining trends

29-Sep-2014 - The increase in eating out and higher customer expectations are driving the continued growth of ‘informed but informal’ dining experiences.

Tourism employment grows twice as fast as rest of market

26-Sep-2014 - Employment grew twice as fast in the tourism industry as in other UK sectors between 2009 and 2013, according to figures released Friday (26 September) by the Office of National Statistics (ONS).

#Socialchef: Storytelling key to enticing diners in

25-Sep-2014 - Complementing food pictures with stories about dishes and their provenance improves social media users’ perception of food and amplifies their emotions, according to new research by Digital Blonde and Artizian...

Independents thrive on London lunch trade

25-Sep-2014 - London is a ‘boomtown’ for independent cafes and restaurants selling lunch-to-go, according to a new report from the NPD Group.

Hotels should connect with guests by providing more local information

25-Sep-2014 - UK hotels could boost relationships with business and leisure guests by providing more local information and travel tips prior to their stay, according to two new studies.

SRA launches sustainable café ratings

23-Sep-2014 - The Sustainable Restaurant Association (SRA) is launching a rating scheme to assess the sustainability of the UK’s café operations.

Rugby World Cup 2015 hailed as big opportunity for hospitality

19-Sep-2014 - VistEngland has described the Rugby World Cup 2015 as a 'tremendous opportunity' for tourism and hospitality, with hotels, restaurants, pubs and bars in host cities set to benefit from a big...

News in brief

Mobile-optimised websites ‘crucial’ for restaurants

19-Sep-2014 - New consumer research suggests that the majority of diners are still frustrated with restaurant websites, with online menus causing the most annoyance.

Data and technology may change how we ‘do’ hospitality

18-Sep-2014 - Advanced technology and new ways of gathering data on customers could help restaurants run in a more informed way, an industry expert has advised.

#SocialRestaurant: 78% of negative tweets posted while customers are inside restaurants

17-Sep-2014 - Restaurants should regularly monitor Twitter because the vast majority of negative tweets are left while customers are still in the restaurant and could be sorted there and then, an expert...

Premiumisation drives on-trade drinks market

17-Sep-2014 - Sparkling wine sales have continued their impressive growth, with Champagne also showing strong upward movement, according to the latest market report from the Wine and Spirit Trade Association (WSTA).

More work needed to improve customer service, says People 1st

16-Sep-2014 - Hospitality employees are still falling short when it comes to customer service, according to new research from People 1st.

Innovative ice cream flavours driving demand, finds study

16-Sep-2014 - Diners are increasingly moving away from traditional ice cream flavours in favour of ‘weird and wonderful’ varieties, according to new research from Amore di Gelato.

PwC predicts further hotel growth in 2015

15-Sep-2014 - Analyst PwC has reported a strong start to 2014 for both London and regional hotels, and expects to see further growth next year as a result of further economic recovery...

News in brief

Restaurants see steady growth in August

12-Sep-2014 - Despite the cooler weather, restaurants in the UK saw a 17th consecutive month of growth this August, according to Coffer Peach Business Tracker.

Special report

Scottish independence: what impact on hospitality?

12-Sep-2014 - As Scotland draws closer to its historic vote on independence, BigHospitality takes a look at the potential impact of a yes vote on the Scottish hospitality sector.

British pub groups report positive performance

12-Sep-2014 - Pub groups the Peach Pub Company and J D Wetherspoon plc have released their results for the year, with turnovers looking positive.

Mixed growth for restaurants and pubs

12-Sep-2014 - Restaurants and pubs are forecast to grow, despite continued pressure in terms of outlets and value over the next few years, according to Allegra Foodservice.

International buyers boost hotel investment market

12-Sep-2014 - Foreign investors are boosting the hotel property market, particularly in the West, according to real estate agency Colliers International.

Inbound visits reach another record

11-Sep-2014 - The first seven months of 2014 saw 7 per cent more visits to the UK from overseas residents than in the same period the year before, according to the latest...

Consumers ditch healthy choices when eating out

11-Sep-2014 - The healthy eating trend observed in recent years experienced strong decline in Q2 2014, with almost half of consumers seeing eating out as a treat, according to the latest Eating...