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Trends & Reports

Analysis of all the latest consumer trends and industry reports to help you operate your business more effectively.

Back-of-house technology: The importance of being automated

28-Oct-2014 - In the third part of our special feature on back-of-house technology, we look at some of the systems that are helping managers and business owners to streamline their operations.

Back-of-house technology: Staff management without the spreadsheet

28-Oct-2014 - In the second part of our special feature on back-of-house technology, BigHospitality looks at how technology is transforming staff management.

Back-of-house technology: The rise of big data

28-Oct-2014 - In the first part of our special feature on back-of-house technology, BigHospitality explores the emergence of big data and asks how it can help the hospitality industry improve guest experience...

Modern Slavery Campaign appeals to hospitality industry

27-Oct-2014 - The Home Office has launched the Modern Slavery Campaign to raise awareness of potential victims across a number of large industries, including hospitality.

Hospitality third biggest growth sector for jobs

27-Oct-2014 - The availability of hospitality jobs in the UK grew by 36 per cent between September 2013 and the same month in 2014, according to the latest data by job board Indeed.

Sofitel tops UK hotel chains survey

27-Oct-2014 - Sofitel has come out on top of a Which? consumer survey exploring the UK’s best and worst hotel chains. 

#AHC2014: Top 5 hotel sector trends

24-Oct-2014 - Hotel experts met last week at the Annual Hotel Conference in Manchester to discuss the future of the sector. Here is BigHospitality's round-up of the top five trends that will...

Double-digit profit growth for regional hotels

24-Oct-2014 - Hotels in the provinces and Scotland outperformed London’s profit growth in September, according to HotStats’ latest report.

Positive outlook for foodservice operators as food sales rise

24-Oct-2014 - Over two thirds of operators have seen an increase in food sales year-on-year, according to the latest Eating Out-Look report by Horizons and JRA.

Half of diners ready for mobile payments in restaurants

23-Oct-2014 - Over half (51 per cent) of 18 to 44-year-olds would be ready to use their mobile to speed up payment in restaurants, according to new research by CGA Peach and...

#IHS2014: Hotels need to prepare for next downturn

22-Oct-2014 - The UK’s recovery hasn’t yet reached its peak, but another dip is to be expected, and hotels should think of ways to avoid being too affected, according to speakers at...

London tops half-term staycation chart

21-Oct-2014 - London is set to be the most popular destination for domestic trips over the October half-term, with Blackpool and Edinburgh in at second and third place respectively.

‘Bleisure’ travel sees spike in popularity

21-Oct-2014 - More and more business travellers are adding leisure activities and holiday days to their work trips, according to a survey by BridgeStreet Global Hospitality.

Indian summer boosts September hotel performance

20-Oct-2014 - UK hotels enjoyed increased occupancy and rates in September, thanks to favourable weather conditions, as well as political and sporting events, according to BDO.

Restaurants and pubs enjoy rise in September sales

17-Oct-2014 - The eating and drinking out sector has enjoyed its 18th consecutive month of positive growth, according to Coffer Peach Business Tracker data.

#AHC2014: The pros and cons of being an owner-operator

17-Oct-2014 - Being an owner-operator allows for complete control of a hotel, but can pose other challenges in terms of expansion and recruitment, according to speakers at the Annual Hotel Conference 2014.

Wi-Fi influences hotel bookings as mobile dependency rises

16-Oct-2014 - Over half of global travellers take availability and price of Wi-Fi into account when booking a hotel room, according to the latest Expedia/Egencia Mobile Index.

Scotland announces new job initiative for young people

16-Oct-2014 - Scottish businesses will pledge to create job opportunities for 16-24 year olds at The Big Hospitality Conversation in Scotland next week.

Recruitment strategy change needed to tackle £2.7m turnover cost

14-Oct-2014 - The hospitality industry needs to change its recruitment and staff retention strategy in order to reduce turnover, which currently costs the sector £2.7m a year.

Protect pubs by freezing business rates, says BBPA

14-Oct-2014 - The community pub sector faces a £15m rise in business rate bills unless the government takes immediate action, the British Beer & Pub Association (BBPA) has warned.

Investors ‘deploying equity’ on healthier hotel market

14-Oct-2014 - The hotel property market is benefiting from domestic and North American investors’ need to spend the equity they raised before the crisis, according to Christie + Co.

Hospitality and tourism leads the field on customer satisfaction

14-Oct-2014 - Hospitality and tourism is outperforming other industries in terms of customer satisfaction and experience, according to the latest analysis.

Obesity experts call for crack down on eating out sector

13-Oct-2014 - Health experts have called for tough new pressures on fast food outlets and restaurant chains to tackle the obesity epidemic in the UK.

Cocktail sales on the rise

10-Oct-2014 - Cocktail sales have grown by 10.8 per cent over the last two years, according to CGA Strategy’s Mixed Drinks Report 2014.

Tourism spend rise on track despite fewer August visits

09-Oct-2014 - VisitBritain is on track to deliver its 2015 target of £2bn extra visitor spend, despite a slight 1 per cent increase year to date.