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Trends & Reports

Analysis of all the latest consumer trends and industry reports to help you operate your business more effectively.

Indian summer boosts September hotel performance

20-Oct-2014 - UK hotels enjoyed increased occupancy and rates in September, thanks to favourable weather conditions, as well as political and sporting events, according to BDO.

Restaurants and pubs enjoy rise in September sales

17-Oct-2014 - The eating and drinking out sector has enjoyed its 18th consecutive month of positive growth, according to Coffer Peach Business Tracker data.

#AHC2014: The pros and cons of being an owner-operator

17-Oct-2014 - Being an owner-operator allows for complete control of a hotel, but can pose other challenges in terms of expansion and recruitment, according to speakers at the Annual Hotel Conference 2014.

Wi-Fi influences hotel bookings as mobile dependency rises

16-Oct-2014 - Over half of global travellers take availability and price of Wi-Fi into account when booking a hotel room, according to the latest Expedia/Egencia Mobile Index.

Scotland announces new job initiative for young people

16-Oct-2014 - Scottish businesses will pledge to create job opportunities for 16-24 year olds at The Big Hospitality Conversation in Scotland next week.

Recruitment strategy change needed to tackle £2.7m turnover cost

14-Oct-2014 - The hospitality industry needs to change its recruitment and staff retention strategy in order to reduce turnover, which currently costs the sector £2.7m a year.

Protect pubs by freezing business rates, says BBPA

14-Oct-2014 - The community pub sector faces a £15m rise in business rate bills unless the government takes immediate action, the British Beer & Pub Association (BBPA) has warned.

Investors ‘deploying equity’ on healthier hotel market

14-Oct-2014 - The hotel property market is benefiting from domestic and North American investors’ need to spend the equity they raised before the crisis, according to Christie + Co.

Hospitality and tourism leads the field on customer satisfaction

14-Oct-2014 - Hospitality and tourism is outperforming other industries in terms of customer satisfaction and experience, according to the latest analysis.

Obesity experts call for crack down on eating out sector

13-Oct-2014 - Health experts have called for tough new pressures on fast food outlets and restaurant chains to tackle the obesity epidemic in the UK.

Cocktail sales on the rise

10-Oct-2014 - Cocktail sales have grown by 10.8 per cent over the last two years, according to CGA Strategy’s Mixed Drinks Report 2014.

Tourism spend rise on track despite fewer August visits

09-Oct-2014 - VisitBritain is on track to deliver its 2015 target of £2bn extra visitor spend, despite a slight 1 per cent increase year to date.

Mobile payment could boost restaurant revenues

07-Oct-2014 - The restaurant industry could boost revenues by £5.6 billion by adopting mobile payment, according to a new study.

#Socialrestaurant: Digital marketing tips from industry experts

07-Oct-2014 - Time management and consistency are vital elements in an effective digital strategy, according to digital marketing experts speaking on the first day of the Restaurant Show 2014 (6 October).

Sun shines on UK hotels in August

03-Oct-2014 - Hotels across the UK performed strongly in August, with Scottish properties achieving record room rates and London bouncing back to positive growth.

Photos strongest factor for diner engagement on TripAdvisor

02-Oct-2014 - The number of photos posted online by diners and management directly affects engagement from prospective customers, according to TripAdvisor’s first restaurant engagement study.

Infographic: Cheers 2014 - the impact of the beer duty cuts

02-Oct-2014 - Our infographic shows the impact that two consecutive beer duty cuts have had on sales, employment and investment in the pub industry, using data from the British Beer and Pub Association's 'Cheers...

Beer duty cut supports 16,000 jobs, report finds

01-Oct-2014 - Two consecutive beer duty cuts have boosted sales, investment and employment in the pub sector at very little cost to the government, a new report has found.

Elior acquires Lexington to expand London presence

01-Oct-2014 - Contract catering company Elior has acquired City of London firm Lexington as part of its UK growth strategy. 

Record summer for Glasgow hotels

30-Sep-2014 - Glasgow hotels enjoyed a strong performance in August, closing a record summer boosted by sporting events.

British tops list of UK diners’ favourite foods

29-Sep-2014 - British food is still the nation’s favourite according to Travelzoo’s latest survey on eating out preferences.

'Informed but informal' dominates dining trends

29-Sep-2014 - The increase in eating out and higher customer expectations are driving the continued growth of ‘informed but informal’ dining experiences.

Tourism employment grows twice as fast as rest of market

26-Sep-2014 - Employment grew twice as fast in the tourism industry as in other UK sectors between 2009 and 2013, according to figures released Friday (26 September) by the Office of National Statistics (ONS).

#Socialchef: Storytelling key to enticing diners in

25-Sep-2014 - Complementing food pictures with stories about dishes and their provenance improves social media users’ perception of food and amplifies their emotions, according to new research by Digital Blonde and Artizian...

Independents thrive on London lunch trade

25-Sep-2014 - London is a ‘boomtown’ for independent cafes and restaurants selling lunch-to-go, according to a new report from the NPD Group.