Analysis of all the latest consumer trends and industry reports to help you operate your business more effectively.
07-Mar-2014 - As the seventh annual National Apprenticeship Week draws to a close, BigHospitality has heard from an array of hotels, restaurants and pubs - and even Boris Johnson – all pledging their support for the initiative.
07-Mar-2014 - More than half (54%) of pub customers would visit a pub more often if it provided additional food occasions, and 20% would stay longer, new research from him! suggests.
03-Mar-2014 - The number of pub closures in the UK has risen from 26 to 28 every week, prompting yet more calls for another beer duty freeze and the introduction of a new ‘Pubs Watchdog’.
03-Mar-2014 - Hospitality businesses in London’s West End enjoyed strong trading last year, but competition for prime retail space could hamper future expansion, according to a new report.
03-Mar-2014 - As National Apprenticeship Week kicks off, a new study has revealed that demand for apprenticeships is outstripping supply in England, and boosting the number of apprentices would provide a £4bn a year boost to the economy.
28-Feb-2014 - Real estate investment and hotel development firm Union Hanover Securities has secured a major equity injection which will allow it to grow its £350m portfolio to over £1bn over the next five years.
28-Feb-2014 - Restaurants, pubs, bars and cafés that don’t offer contactless payment technology are ‘out of touch’ with what customers want and risk losing out on additional business.
27-Feb-2014 - Growth in the branded restaurant sector is set to accelerate this year, driven by dynamic new fast food brands and improved market confidence.
27-Feb-2014 - Hotels in every UK region enjoyed an ‘unusually positive’ start to the year, according to the latest HotStats report.
27-Feb-2014 - Strong performance by Premier Inn and Costa helped Whitbread achieve double digit sales growth over the past year.
26-Feb-2014 - Serviced apartment operator Staycity’s TV advertising campaign has been described as a 'breakthrough moment' for the sector.
26-Feb-2014 - The argument to once again scrap the controversial beer duty escalator in next month’s Budget has been bolstered by the fact that the local brewing sector is now ‘thriving’ following last year’s cut.
26-Feb-2014 - With review sites like TripAdvisor expanding their influence at a rapid rate, hotels need to be even more vigilant about delivering the quality their brand promises to deliver, an expert has warned.
26-Feb-2014 - The Restaurant Group (TRG), owner of the Frankie & Benny’s, Chiquito, Garfunkel’s and Coast to Coast restaurant brands, plans to open 36-43 new sites this year after delivering ‘another strong performance’ across its estate in 2013.
25-Feb-2014 - As the intense competition for prime, city-centre sites continues to spread into transport hubs across the UK, new figures released today reveal that restaurants, pubs and bars in Network Rail-owned train stations are now outperforming retail units.
25-Feb-2014 - For the final part of our technology special feature, BigHospitality checked in at one of the country’s most high-tech hotels to bring you an exclusive video report on the business benefits of customer-focused technology.
24-Feb-2014 - So you’ve enticed your customer with an efficient mobile booking service and wowed them with portable EPoS devices and super-fast Wi-Fi. In the third part of this special feature, we look at how you can use technology to encourage that customer to visit again.
24-Feb-2014 - In the second of our three-part focus on technology in hospitality, we look at how mobile technology can be used to improve customer experience from the moment they walk in the door.
24-Feb-2014 - Mobile technology offers the chance to completely revolutionise the customer experience, with clear benefits for business. In the first of this three-part focus on technology in hospitality, we look at the meteoric rise of mobile, and how operators can harness the latest technology to boost bookings.
24-Feb-2014 - There was a ‘new high’ in discounting by pubs and restaurants this winter, according to Horizon’s latest Menurama survey.
24-Feb-2014 - The UK casual dining and pub sectors are brimming with confidence, with nine out of 10 business executives either ‘very’ or ‘fairly’ optimistic for the year ahead.
21-Feb-2014 - Panda Yummy, the noodle restaurant concept, has lined up its first eight openings of 2014 as it looks to grow to c40 sites by the end of the year, founder Ian MacDonald has told our sister title M&C Report.
21-Feb-2014 - The strong set of results recorded by Accor and InterContinental Hotels Group (IHG) earlier this week have been matched by fellow global hotel firm Marriott International, with a 9.6 per cent increase in income last year.
21-Feb-2014 - Snap-happy foodies taking pictures of their meals with smartphones has become a common sight for restaurants worldwide, but for some chefs the practice has become a nuisance; disrupting the ambiance and often doing the presentation of the food an injustice.
20-Feb-2014 - Scottish-based independent brewer BrewDog and London restaurant business Honest Burgers have joined forces to launch a new product which taps in on two of Britain’s biggest food and drink trends – burgers and craft beer.
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