Management

Alternative staff training: Neuro-Linguistic Programming

23-Nov-2010 By Becky Paskin

Neuro-Linguistic Programming (NLP) won’t equip you with the skills to become the next Derren Brown, but it may help provide your management team with the tools they need to motivate and communicate with their staff more effectively.

Women leaving hospitality costs industry £3bn, finds report

03-Nov-2010 By Lorraine Heller

Every year, over 300,000 female workers leave the hospitality industry, a turnover that comes at a cost of almost £3bn to businesses, according to a new report

HIT Scotland launches £100k scholarship fund for 2011

09-Sep-2010 By Becky Paskin

The Hospitality Industry Trust Scotland is once again seeking applications for its emerging talent scholarship scheme

London Marriott and Moran Hotels appointments

07-Sep-2010 By Becky Paskin

London Marriott Grosvenor Square has appointed three new executive staff, while Chiswick Moran Hotel appoints a new general manager

Inspiring your team to deliver a great business performance

28-Jun-2010 By Chris Druce

Why take time to inspire your team? Well a motivated team is a hard working one that will deliver the attention to detail and customer service hospitality businesses live or die by.

David Hennigan named UK Restaurant Manager of the Year

18-May-2010 By Chris Druce

David Hennigan of the Crown at Whitebrook has been named as the 2010 UK Restaurant Manager of the Year

Bob Cotton to chair new business tourism action group

14-Apr-2010 By Becky Paskin

Bob Cotton, the British Hospitality Association’s chief executive, is to chair a new action group to boost England’s business tourism, which has suffered as a result of the recession

Restaurant Manager of the Year 2010: finalists announced

11-Mar-2010 By Emma Eversham

The six finalists for the Restaurant Manager of the Year 2010 competition have been announced by the Academy of Food & Wine

What is EPoS?

22-Feb-2010 By Andy Lynes and Becky Paskin

Like a lot of gadgets these days, Electronic Point of Sales (EPoS) systems can do some pretty amazing things. In fact, the installation of a decent EPoS system in a restaurant, pub or hotel business will not only help operators manage staffing, stock...

Pearls of Wisdom: Neil Kirby

19-Feb-2010 By Emma Eversham

Neil Kirby worked his way up from pot washer to general manager at London's Grosvenor House before opening his own hotel, The Langham, in Eastbourne in 2005. He has just published his first book, Celebrity Hotel

Hospitality's women triumph at Shine Awards 2010

22-Jan-2010 By Emma Eversham

Eleven women working in hospitality, travel and tourism have been recognised for their 'extraordinary contribution' to the industry, their businesses and staff at the sixth Shine Awards

Bob Cotton named chair of London Business Tourism Group

21-Jan-2010 By Emma Eversham

British Hospitality Association chief executive Bob Cotton has been named chair of the London Business Tourism Group by the Mayor of London's office

Gravetye Manor looks for new owner after going into administration

08-Jan-2010 By Emma Eversham

Gravetye Manor in East Grinstead, West Sussex, is looking for a new owner after being placed into administration this week

Akkeron Hotel group acquires eight remaining Folio hotels

03-Dec-2009 By Becky Paskin

Newly formed company Akkeron Hotels has acquired eight former Folio properties, which went into administration in December last year, as a platform for building a portfolio of 150 regional hotels across the UK

Academy of Food & Wine starts search for top hospitality managers

30-Nov-2009 By Emma Eversham

The Academy of Food & WIne launches the Restaurant Manager of the Year competition 2010 following the success of last year's inaugural competition

Park Plaza Westminster Bridge appoints HR & commercial directors

25-Sep-2009 By Emma Eversham

Park Plaza Westminster Bridge has boosted its senior managerial team by appointing human resources and commercial directors six months before it is planned to open

Las Iguanas founder leaves for ‘other opportunities’

05-Aug-2009 By Becky Paskin

Ajith Jaya-Wickrema, co-founder and director of Latin casual dining chain Las Iguanas, has left the company after 18 years of service to ‘pursue other opportunities’

Green travel plan saves Petersham Nurseries Café from closure

28-Jul-2009 By Emma Eversham

The owners of the garden centre and restaurant in Richmond are told they can continue to operate after being given the all-clear by the council due to a green travel plan

Business profile: D&D London

04-Jun-2009 By Paul Wootton

D&D London has ambitious expansion plans in spite of the troubled economy. Its chairman and MD explain how theyre weathering the storm

Lexington management trainee wins Olive Barnett Award 2009

20-May-2009 By Emma Eversham

Benjamin McEwen, a graduate management trainee at Lexington Catering wins Springboards award for excellence in a customer facing role in hospitality

Restaurant Manager of the Year finalists announced

20-May-2009 By Emma Eversham

Six restaurant managers go through to the final of the Academy of Food & Wines first competition to recognise the greatest talent in the industry

Arena 21 launches front-of-house recruitment service

12-May-2009 By Emma Eversham

Front-of-house outsourcing and training specialist Arena 21 launches a recruitment division for companies looking to hire quality service staff

Restaurant leaders to discuss industry's future

03-Apr-2009 By Emma Eversham

Executives from Clapham House Group, Wagamama and Jamies Italian are among those coming together to discuss the future of the industry at Allegra Strategies summit this summer

Train staff and survive the recession

23-Jan-2009 By Becky Paskin

Businesses are warned if they don’t invest in training instead of making redundancies, they are more likely to fall victim to the recession

Adapt to changing market to survive recession, businesses told

21-Jan-2009 By Becky Paskin

Restaurants, hotels and pubs are being advised to plan ahead, change their business model and expect to make a small loss in order to survive the recession

Beat the crunch: more tips to ride the recession

07-Jan-2009 By Emma Eversham

The second set of tips from Restaurant magazines Thrifty 50 list look at the subject of finance to help companies survive the economic downturn

Beat the crunch: tips to ride the recession

05-Jan-2009 By Emma Eversham

BigHospitality reveals Restaurant magazines Thrifty 50 - top money-saving tips from industry experts to help businesses cut costs, make money and survive the downturn.

New managers join Relais & Chateaux's Kinnaird Hotel

22-Dec-2008 By Emma Eversham

Husband and wife team Max and Anne Schaeflien join the Kinnaird Hotel in Scotland as food & beverage manager and house manager respectively

Silvano Giraldin joins Redleaf Communications as director

05-Nov-2008 By Becky Paskin

The revered former maitre’d of Le Gavroche has joined Redleaf Communications as a Non-Executive Chairman

Marcus Wareing to train ARAMARK caterers

30-Oct-2008 By Becky Paskin

Marcus Wareing has teamed up with ARAMARK to train its staff to the standard of his restaurant at the Berkeley

Rigby re-launches hotel portfolio as Eden Hotel Collection

26-Sep-2008 By Emma Eversham

Technology tycoon, Sir Peter Rigby merges his hotels under one company as he re-launches his Chipping Campden hotel, Kings.

ISS launches Guest Chef Exchange programme

23-Jul-2008 By Emma Eversham

Chefs at catering company ISS Eaton are being encouraged to create a British menu to be served abroad as part of this years Guest Chef Exchange programme.

New Chief Executive for Paramount Restaurants

15-May-2008 By Claire Miller

Mark Phillips is leaving Whitbread to take over as Chief Executive of Paramount Restaurants from next month

Orient-Express Hotels Restructures to Pursue Expansion

10-Oct-2007 By Andy Lynes

ORIENT-Express Hotels has re-organised its management in order to pursue growth plans. Among extensive changes, Nick Varian, formerly vice president of trains and cruises and Asian Hotels, becomes chief development officer while retaining his former

Not all waiters make great restaurant managers

28-Aug-2007 By Restaurant

The transition from waiter to manager can be difficult, and although it takes extra effort … it is manageable Flush with the congratulations on your promotion, you scan your domain. It looks like table five haven't had their mains yet. Why .

UK Hospitality industry is the biggest producer of carbon

28-Aug-2007 By Restaurant

Stay ahead of the game, and reduce your emissions Of all the business sectors in the UK, the hospitality industry is the biggest producer of carbon. While there's currently no legal requirement for businesses to reduce their carbon emissions, ...

How to keep chefs in the work place

09-May-2007 By Restaurant

Chef turnover is one of the biggest challenges facing the industry, generating massive annual costs, recruitment expert David McHattie suggests ways to tackle the £95m question When you last recruited a chef, the chances are it took you a while .

Interview - Matt Saunders, Managing Director and co-founder of the Fat Cat Group

28-Mar-2007 By Restaurant

Who is he? Managing Director and co-founder of the Fat Cat Group, with Simon Patterson, which has 12 café/bars nationwide. They started the Bluu concept in 1999 and sold it to Marston's Pub Company last year. They used to own the Red House .

Interview - Anthony Bennett, managing director of the London division of contract catering company MITIE Catering Services

30-Aug-2006 By Restaurant

Anthony Bennett. Who is he? Bennett is Managing Director of the London division of contract catering company MITIE Catering Services, which he established just over two years ago. What else does he do? Through MITIE he recently developed the ...