Suzanne-Smith
Suzanne Smith is the newly appointed non-executive director at the British Institute of Innkeeping (BII).
Smith recently held the position of head of recruitment and people development at Admiral Taverns.
Having previously worked at the BII, Smith's new role is to offer strategic direction and oversight of the business, as well as connecting the business and board with networks of industry influencers and organisations as well as calculating risk and audits.
Smith said: “Through my new role as a non-executive director, I hope to give something back to an organisation that helps so many in the industry. I aim to use my previous experience to target membership growth, help the membership package continue to evolve and also bring a refreshed approach to the organisation.
"From my time in this sector, I believe that in order to provide the best quality service to the individuals that the BII serves, it is important to actively listen to industry needs. From this, I hope to work with the other non-executive directors and the BII board to continue to improve the service provided to all BII members.”