PizzaExpress has deployed Qlik Cloud to enable employees across the business in the UK with access to real-time data for improved decision-making, resulting in annual savings and more empowered restaurant managers.
PizzaExpress first deployed Qlik in 2018, providing its teams with a holistic overview of restaurant data. This included datasets for sales, inventory and labour, making Qlik a central repository for analysis and reporting.
PizzaExpress wanted to expand and move to advanced and interactive analytics to put real-time data into the hands of employees at every restaurant across the UK through mobile devices. Additionally, the company wanted to establish a single version of the truth to enable decisions in the business moment.
To achieve this goal, PizzaExpress has transitioned to analytics through Qlik’s hosted and managed cloud infrastructure, which enables it to centralise data management and distribution, ensuring that the right data is in the right people’s hands at the right time.
With access to real-time, exact insights, employees are equipped with accurate, relevant data that enables them to take informed actions, such as when forecasting product demand, allowing them to make accurate purchasing choices that minimise food waste.
“We required a robust, all-encompassing data platform that we could implement across all our restaurants,” says Dan Williams, business intelligence manager at PizzaExpress. “We also needed a solution with strong infrastructure around it. We’re already seeing the benefits of Qlik in our operations team, with annual savings and efficiencies. We’re looking forward to rolling it out across the wider business to provide all employees with access to real-time data.”
Ometis, the UK’s largest Qlik consultancy, developed a proof of concept which demonstrated the impact Qlik solutions could provide in improving business outcomes for PizzaExpress.
“We are very pleased to be supporting PizzaExpress on its journey towards Active Intelligence, where real-time data not only underpins decisions, but helps everyone in the organization to be able to take informed actions in the business moment for improved processes and greater value,” says Adam Mayer, senior manager at Qlik.
“During a period of ongoing change in the hospitality industry, data has been instrumental in enabling organisations like PizzaExpress to understand and react to unexpected events. The deployment of Qlik Cloud will enable PizzaExpress to shift from operating in a passive to an ‘Active’ environment, with real-time insights directly in restaurant teams’ hands to make informed decisions that enable even greater outcomes.”
Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private SaaS company, Qlik provides an end-to-end, real-time data integration and analytics cloud platform to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik does business in more than 100 countries and serves over 50,000 customers around the world.