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Align reopening plans with customer expectations

Shield Safety Group | 15-Jul-2020 | Technical / White Paper

Understanding the customer is a key step in reopening your business. Customers want to experience a worry-free, relaxing environment and ultimately feel...

How the hospitality industry can win back customers after COVID-19

SafetyCulture | 13-Jul-2020 | Technical / White Paper

COVID-19 has shaken the world. Every business in the world is now operating in a high-risk industry and hospitality is firmly on the front-line as the...

A Step by Step guide to higher Revenue & Margins

EatDirect | 19-Jun-2020 | Technical / White Paper

There are not many industries where the cost of customer retention is the same as acquisition. Unfortunately, in the online food ordering market, too many...

How to reopen safely with mobile ordering

Yoello | 09-Jun-2020 | Application Note

There can be no denying that the rise of coronavirus has changed our industry - perhaps for a matter of months, or perhaps forever.

The Future Of The Electronic Point of Sale (ePOS)

Revel Systems | 29-May-2020 | Technical / White Paper

As customer expectations reach unprecedented heights, it’s imperative for operators to have a dynamic ePOS solution to thrive in today’s constantly changing...

Restaurant magazine – digital edition

William Reed Business Media | 01-May-2020 | Sponsored Link

In light of the current circumstances and many businesses being closed during this period, Restaurant magazine will temporarily be going digital only....

Consumers want more when it comes to allergen advice

Zonal | 06-Mar-2020 | Technical / White Paper

Consumers are demanding more from hospitality operators when it comes to allergens than simply ticking the legislative box, according to the latest insight...

Is your restaurant technology frustrating guests?

LS Retail | 02-Mar-2020 | Technical / White Paper

To gain your guests’ loyalty, you need a good business plan, a committed team, and tech that will support you today and tomorrow. As a restaurateur, you...

Top Trends for Online Reputation and CX Management in 2020

Reputation.com | 28-Feb-2020 | Technical / White Paper

More than ever, a brand’s reputation determines its success in today’s Feedback Economy.
In this eBook, we’ll explore the five key trends we believe...

2020 UK Restaurant Industry Technology Report

SevenRooms | 24-Feb-2020 | Technical / White Paper

The continued squeeze on operator margins means restaurants on the High Street must provide unique, differentiated offerings to attract customers.

Restaurant Media Pack 2020

William Reed Business Media | 27-Jan-2020 | Technical / White Paper

The Restaurant portfolio continues to be the essential source of news and information for those working within the restaurant industry, helping to navigate...

Your Guide to Understanding the Latest Tech Trends

With more customers using technology to interact with restaurants, it’s unsurprising that 95% of restaurateurs agree that technology improves business...

The Place of Payment Technology in Hospitality

Recorded the 25-Sep-2019 | Webinar

Find out more about what this generation of consumers (and the next) expect, and how the hospitality sector could rethink payments in helping to reimagine...

Consumer Insight on Click & Collect, research by Zonal and CGA

Zonal | 05-Jul-2019 | Research Study

While home delivery is the food service trend of the moment, click and collect is also emerging as another revenue opportunity, according to the latest...