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Why the Hospitality Sector Must Focus on Personalisation

Why the Hospitality Sector Must Focus on Personalisation

Kin and Carta Partnership Ltd | 16-May-2022 | Technical / White Paper

As the hospitality sector recovers from COVID, the industry faces significant challenges, from staff shortages to the cost-of-living crisis squeezing disposable...

Hospitality’s winning formula for sales and ROI

Hospitality’s winning formula for sales and ROI

Flux Systems Limited | 17-Mar-2022 | Technical / White Paper

Cashback rewards with Flux Offers bring disparate marketing efforts together. Businesses see an increase in sales, greater transaction values — and ROI...

Restaurant profit margins and how to increase them

Restaurant profit margins and how to increase them

Deliverect | 15-Feb-2022 | Technical / White Paper

The restaurant industry is notorious for having low-profit margins, making restaurant profitability a crucial and challenging part of running your business....

Ultimate Valentine’s Day Guide for Restaurants

Ultimate Valentine’s Day Guide for Restaurants

SevenRooms | 26-Jan-2022 | Insight Guide

On Valentine’s Day, the opportunity for on- and off-premise revenue is huge, and the competition to capture that revenue is fierce. This guide is designed...

Big data, better solutions with Qlik Sense

Big data, better solutions with Qlik Sense

Qliktech UK | 16-Dec-2021 | Technical / White Paper

See how Qlik is helping PizzaExpress improve restaurant profitability by putting powerful, mobile analytics in the hands of its managers.

Get Inspired: The Restaurant Holiday Guide

Get Inspired: The Restaurant Holiday Guide

SevenRooms | 24-Nov-2021 | Technical / White Paper

It’s beginning to look like…the busiest time of the year for restaurants, and operators are looking for ways to streamline operations and maximize their...

Find out what diners want right now

Find out what diners want right now

As we enter the busiest season for restaurants, OpenTable asked over 1,100 diners in the UK and Ireland how they’re dining out and looking to celebrate...

Out-of-Home Reputation Management Report with CGA

Out-of-Home Reputation Management Report with CGA

Reputation | 11-Oct-2021 | Technical / White Paper

The study, commissioned by Reputation, has found that consumers rely on digital tools and reputation before, during and after visiting bars, restaurants...

Latest research: No-shows after lockdown

Latest research: No-shows after lockdown

Zonal | 10-Sep-2021 | Technical / White Paper

The latest GO Technology report from Zonal and CGA reveals that no-shows are now costing the industry a whopping £17.6bn a year and rising, exacerbating...

Fill your hospitality vacancies now

Fill your hospitality vacancies now

Reed in Partnership Limited | 14-Jun-2021 | Application Note

Reed in Partnership is working with numerous active job seekers, supporting them with training, skills, mentoring and ensuring that they are ready to deliver...

COVID Impact and Recovery

COVID Impact and Recovery

Sage | 07-Jun-2021 | Technical / White Paper

The COVID-19 pandemic has impacted the restaurant industry over the past 12 months, with uncertainty as an ever-present obstacle in business decisions.

The Future of Online Ordering Report

The Future of Online Ordering Report

Slerp | 21-May-2021 | Technical / White Paper

Slerp, hospitality's leading eCommerce solution, has teamed up with research agency KAM Media to run a nationwide survey looking into consumer appetite...

Digital tools to transform hospitality operations

Digital tools to transform hospitality operations

SafetyCulture | 10-May-2021 | Technical / White Paper

Ready to build back better?
We have your complete Hospitality Toolkit including digital checklists and free hospitality staff training courses...

How to design an effective outdoor dining space

How to design an effective outdoor dining space

Bromic Heating | 05-May-2021 | Technical / White Paper

A well-designed outdoor dining space will extend the outdoor experience year-round by providing an added element of warmth and comfort!

Increase profitability with mobile Order & Pay

Increase profitability with mobile Order & Pay

Onvi | 16-Mar-2021 | Case Study

More than just a digital menu, Wi5 brings the most advanced software to the sector, providing the tools to simply manage and market a premium mobile Order...

How to profit from intelligent mobile service

How to profit from intelligent mobile service

Crave | 09-Mar-2021 | Technical / White Paper

Find out how mobile ordering is evolving into Intelligent Mobile Service, seamlessly blending digital with human service whilst providing hospitality businesses...

Five Ways Contactless Pickup Grows Takeaway Sales

Five Ways Contactless Pickup Grows Takeaway Sales

Apex Order Pickup Solutions | 04-Mar-2021 | Application Note

Click & collect for takeaway grew tremendously in the past year. However, customers are concerned about unnecessary interactions and long wait times....

Automated Visualization of Food in Canteens

Automated Visualization of Food in Canteens

intel | 26-Feb-2021 | Technical / White Paper

In a world where speed of service, accuracy, and nutrition are important, we have technologies such as AI, Cloud, Edge computing and IoT helping solve...

Essential Guide to Customer Marketing Technology

Essential Guide to Customer Marketing Technology

William Reed Business Media | 25-Feb-2021 | Insight Guide

Hostech is a market-leading initiative for the hospitality sector, brought to you by BigHospitality, MCA and Morning Advertiser, dedicated to addressing...

Consumer attitudes to food delivery in 2021

Consumer attitudes to food delivery in 2021

Deliveroo | 23-Feb-2021 | Technical / White Paper

Deliveroo surveyed their UK customers to understand how their mindset around food and their ordering habits have changed in the past 12 months.

eBook: 4 Hospitality CX Trends to Watch in 2021

eBook: 4 Hospitality CX Trends to Watch in 2021

Reputation | 22-Feb-2021 | Technical / White Paper

Over the last 12 months it’s become clear that a new type of Customer Experience has emerged, one that merges a brand’s reputation with that of its online...

ESSENTIAL GUIDE TO BACK OF HOUSE TECHNOLOGY

ESSENTIAL GUIDE TO BACK OF HOUSE TECHNOLOGY

William Reed Business Media | 12-Feb-2021 | Insight Guide

Hostech is a market-leading initiative for the hospitality sector, brought to you by BigHospitality, MCA and Morning Advertiser, dedicated to addressing...

Essential Guide to Order & Pay Solutions

Essential Guide to Order & Pay Solutions

William Reed Business Media | 05-Feb-2021 | Insight Guide

Hostech is a market-leading initiative for the hospitality sector, brought to you by BigHospitality, MCA and Morning Advertiser, dedicated to addressing...

Restaurant rethink: How tech will help us thrive

Restaurant rethink: How tech will help us thrive

iiko | 28-Jan-2021 | Technical / White Paper

Explore this helpful whitepaper — and discover new ways to succeed against the odds. This insightful guide exposes the industry's underlying challenges,...

Align reopening plans with customer expectations

Align reopening plans with customer expectations

Shield Safety Group | 15-Jul-2020 | Technical / White Paper

Understanding the customer is a key step in reopening your business. Customers want to experience a worry-free, relaxing environment and ultimately feel...

A Step by Step guide to higher Revenue & Margins

A Step by Step guide to higher Revenue & Margins

EatDirect | 19-Jun-2020 | Technical / White Paper

There are not many industries where the cost of customer retention is the same as acquisition. Unfortunately, in the online food ordering market, too many...

How to reopen safely with mobile ordering

How to reopen safely with mobile ordering

Yoello | 09-Jun-2020 | Application Note

There can be no denying that the rise of coronavirus has changed our industry - perhaps for a matter of months, or perhaps forever.

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